Please see each individual listing for processing times. Etsy also gives you an estimated delivery date at checkout.

Absolutely! Custom is our thing. Just message us to see what we can “cut up” for you. ; )

Please message us for wholesale terms.

For press inquiries, please email us at hello@ninalemsparty.com

We are always open to partnering with well-established bloggers and influencers! Please feel free to message us.

I am a stickler for stellar customer service in my personal shopping experiences, and I strive to apply the same method to my business. Customer service is our TOP priority here at Ninalem's. If for any reason you have an issue with your order, please contact us before leaving negative feedback. Please respect the fact that we put a lot of time and effort into our shop and please give us a chance to correct any problems. Thank you!

Sure thing! We gladly accept cancellations within 24 orders of order placement. After 24 hours, we are unable to accept cancellations. Under NO circumstances will an order be cancelled after 24 hours simply because the customer did not read the processing times. Please read all processing times before placing your order

We got you sis! Please be courteous and message us before ordering so that we can determine whether we are able to accommodate. If we are able to meet your delivery date, a rush order surcharge of $25 will apply.

To prevent any errors by our team during order fulfillment, we will cancel the current order (with the incorrect address) and you will need to repurchase using the correct address.

Please understand that balloons need to be inflated to see their full shape. Prior to inflation, a "B" can actually look like a "G", an "O" like a "C" or a "U" like a "V". Please blow up your balloons before deeming them as incorrect. If for any reason we have sent the incorrect letter, we are happy to replace!