ASTEBENGUE

ASTEBENGUE – Privacy Policy

Last updated: November 1, 2026

At ASTEBENGUE, we respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Information We Collect

When you place an order through Etsy, we may receive information necessary to process your purchase, including your name, email address, shipping address, order details and any information you provide through Etsy Messages.

Payment information is processed by Etsy. We do not directly collect or store your full payment card details.

2. How We Use Your Information

We use your personal information only when necessary to:

Process and fulfil your orders.

Arrange production and delivery.

Communicate with you about your purchases.

Provide customer service and resolve issues.

Comply with applicable legal and tax obligations.

3. Production and Shipping Partners

ASTEBENGUE works with Gelato and its production and delivery partners to manufacture and ship products.

We share only the information reasonably necessary to fulfil your order, such as your name, delivery address and relevant order details.

4. Legal Basis for Processing

We process personal data when necessary to perform our contract with you, comply with legal obligations or pursue legitimate interests such as customer support and fraud prevention, where permitted by law.

5. Data Retention

We retain personal information only for as long as necessary to fulfil orders, resolve disputes and comply with applicable legal obligations, including Portuguese accounting and tax recordkeeping requirements.

6. International Data Transfers

Some service providers may process personal data outside the European Economic Area. Where applicable, we rely on appropriate safeguards required by data protection law.

7. Your Rights

Depending on applicable law, you may request access to, correction of, deletion of or restriction of processing of your personal information. You may also have rights to data portability and to object to certain processing.

To exercise these rights regarding data controlled by ASTEBENGUE, please contact us through Etsy Messages.

For information held or controlled directly by Etsy, please contact Etsy.

You may also lodge a complaint with the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD).

8. Marketing

We do not use customer information obtained through Etsy to send unsolicited marketing messages.

9. Contact

For privacy-related questions, please contact ASTEBENGUE through Etsy Messages. Additional legally required business contact information will be provided through the appropriate shop disclosures.