AlphaMorte

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com

1. Information I collect to fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as: Your name, Email address, postal address, phone number.
The details of the product that you’re ordering (including custom specifications, names, or reference photos)

2. Why I Need Your Information and How I Use It

Fulfilling Orders: To provide my services, such as using your information to fulfill your custom or physical order, to settle disputes, or to provide customer support.

Compliance: As necessary to comply with a legal obligation such as retaining information about your purchases if required by tax law.

Etsy Rules: As necessary to provide my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (e.g., USPS, FedEx, UPS). I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Legal Compliance: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years (to comply with business tax and record-keeping laws).6.