LinesideDesignStudio

1. Information I Collect

To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as:

Your name
Email address
Postal address
Payment information
Details of the product you’re ordering
You may also choose to provide additional information (for example, custom order details) if you contact me directly.

2. Why I Need Your Information & How I Use It

I rely on the following legal bases to collect, use and share your information:
To fulfill your order – I use your data to process orders, create items, and provide customer support.
Legitimate interests – to improve my services and operate my shop effectively.
Legal obligation – for tax, accounting, HMRC requirements, or disputes.
Consent – for marketing communications (only if you explicitly opt-in).

3. Information Sharing & Disclosure

I will only share your personal information for very limited reasons:
a. Etsy
I share information with Etsy as necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.

b. Service Providers
I may share your details with trusted third parties such as:
Delivery and postal services (e.g., Royal Mail, couriers)
Payment processors used by Etsy
These parties only receive the information needed to perform their services.

c. Legal Compliance

I may collect, use, retain, and share your information if necessary to:
Respond to legal processes
Comply with tax or regulatory obligations
Resolve disputes or enforce agreements

4. Data Retention
I keep your personal information only for as long as necessary:
Order records & tax documentation: up to 6 years (required by UK tax law)
Messaging and order details: retained as needed to provide my services
After this period, your data is securely deleted.

5. Transfers of Personal Data Outside the UK
Etsy may store and process your data in the United States or other countries.
When information is transferred outside the UK, Etsy uses legally compliant safeguards such as Standard Contractual Clauses (SCCs).
I do not personally transfer your data outside of Etsy’s system.

6. Your Rights (Under UK GDPR)
You have the right to:
Access the personal data I hold about you
Request corrections to your data
Request deletion (where legally permitted)
Restrict or object to certain processing
Withdraw consent for marketing
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website: https://ico.org.uk
You can contact me at any time to exercise these rights.
7. How to Contact Me

If you have any questions or concerns, you can reach me at:
Name: Fiona Forty
Email: info@ingaugeltd.com
Address: Unit 17C Top Barn Business Centre, Worcester Road, Holt Heath, Worcestershire, WR6 6NH UK

For purposes of UK data protection law, I, Fiona Forty, am the Data Controller of your personal information.