TheClipSnipStudio

Information I collect

To fulfil your order, I receive certain information from Etsy: your name, email address, billing address and the details of what you bought. Everything is a digital download, so I do not need or receive a shipping address.

Why I need it

I use this information only to deliver your order, to answer messages you send me, and to comply with the legal obligations I have as a seller, such as tax and accounting records. Etsy handles payment processing; I never see your card or bank details.

Who I share it with

I do not sell, rent or trade your information. I share it only with Etsy, which operates the marketplace and processes payments on my behalf, and where I am legally required to do so.

How long I keep it

I keep order records for as long as tax and accounting law requires, which is generally seven years, and then delete them. Messages are kept only as long as they are useful for supporting you.

Marketing

I do not add buyers to mailing lists and I do not send unsolicited messages. If you hear from me, it is because you contacted me or because there is a problem with your order.

Your rights

If you live in the European Union or the United Kingdom, you have the right to ask for a copy of the personal information I hold about you, to have it corrected, to have it deleted, or to object to how I use it. Message me through Etsy and I will respond within 30 days.

Contact

The easiest way to reach me about anything in this policy is to send a message through Etsy, and I answer everything. You also have the right to complain to your local data protection authority.