TheGlassPatternShop

Privacy Policy for The Glass Pattern Shop
1. Information I Collect
To fulfill your order, I collect the following personal information:

Name
Email address
Postal address (only if purchasing physical items)
Payment information
Product details (the items you are purchasing, whether digital downloads or physical books)
If you contact me directly (e.g., for a custom request), you may choose to provide additional personal information.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect and use your personal information, including:

To fulfill your order: I use your information to process your purchase and provide customer support.
Consent: If you sign up for my mailing list, I rely on your consent to send you marketing emails or updates. You can withdraw your consent at any time.
Legal obligations: I may need to retain your information to comply with legal requirements, such as tax laws.
Legitimate interests: I may use your information to improve my services, such as by analyzing trends in purchases.
3. Information Sharing and Disclosure
I share your personal information only in the following situations:

Etsy: I share necessary information with Etsy to provide my services and comply with Etsy’s Seller Policy and Terms of Use.
Service Providers: I work with trusted third-party providers to handle essential tasks like shipping and payment processing. These providers only receive the information necessary to perform their services.
Business Transfers: If I sell or merge my business, your information may be transferred as part of the transaction.
Compliance with Laws: I may share your information if required to comply with legal obligations, such as responding to government requests or addressing fraud.
4. Data Retention
I will keep your personal information only for as long as necessary to provide my services. However, I may also need to keep it to comply with legal obligations, resolve disputes, or enforce agreements. In general, I will retain your data for up to 4 years.

5. Transfers of Personal Information Outside the UK/EU
If I transfer your personal information outside the UK or EU, for example, to a third-party service provider based in the US, I rely on appropriate safeguards (such as Privacy Shield or other legal mechanisms) to ensure your data is protected.

6. Your Rights
If you are in the UK or EU, you have certain rights regarding your personal information, including:

Access: You can request a copy of the personal data I hold about you.
Correction, Restriction, or Deletion: You can ask me to change, restrict, or delete your personal information. However, I may need to retain certain data for legal reasons (such as tax or accounting purposes).
Object: You can object to my use of your information for direct marketing purposes and I will stop sending you marketing emails.
Complaints: If you believe I have mishandled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO) in the UK.
To exercise your rights, please contact me using the details below.

How to Contact Me
For purposes of data protection law, I, The Owner of GlassPatternShop, am the data controller of your personal information. If you have any questions or concerns, you can reach me at:

Email: info@glasspatternshop.com
If you need assistance with a data access request related to Etsy, please contact Etsy directly via Etsy.com/help.