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Reviews
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Etsy buyer on 17 Sept, 2026
5 out of 5 starsSuch a beautiful high quality piece
Serra responded on 23 Sept, 2026
So happy to hear your lovely feedback! Hope you enjoy it.
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Etsy buyer on 12 Sept, 2026
5 out of 5 starsAbsolutely beautiful bowl!! Love it!
Serra responded on 15 Sept, 2026
Thank you so much for your kind feedback! Hope you enjoy it for many years. 🤍
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Jenny on 09 Sept, 2026
5 out of 5 stars⭐️⭐️⭐️⭐️⭐️ Absolutely beautiful! The seller was wonderful to work with from beginning to end. She was incredibly responsive, answered all of my questions, helped me choose the perfect piece of travertine, and even sent me a photo of the actual stone before making my custom tray. The finished piece is exactly what I envisioned. The craftsmanship and natural stone are gorgeous, and the custom sizing is perfect. She also included such a thoughtful surprise with my order, two beautiful travertine coasters, which made it even more special. I couldn’t be happier with my purchase and would absolutely order from her again. Thank you!
Serra responded on 10 Sept, 2026
Thank you so much for your incredibly kind words! This feedback truly means more to me than I can say. 🥹The best part of what I do is connecting with wonderful people like you and creating pieces that become a part of their homes. I’m so happy you loved your tray and the little surprise! It was such a pleasure creating this piece for you. I hope you enjoy it for many years and through many beautiful moments. 🤍
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Julia on 10 Aug, 2026
5 out of 5 starsThe bowl is beautiful and customer service was great. I had an issue with delivery due to customs fee, but not sellers fault
Serra responded on 12 Aug, 2026
Thank you so much for your kind feedback! We’re so happy you love the bowl and that it arrived safely. 🤍
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Etsy buyer on 07 May, 2026
5 out of 5 starsGorgeous coasters. High quality, sturdy, and practical. Fast shipping.
Serra responded on 08 May, 2026
So happy to hear that you liked it! Wishing it accompanies you through many beautiful memories.
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Victoria on 05 May, 2026
4 out of 5 starsThis was my first time ordering from out of the country. I was not aware that I would be paying more than the asking price. I was informed after ordering it that I owed an additional $59 in tariffs. Had I known that there would be more to pay for this travertine bowl, I would not have purchased it. I would have bought from a store where I could see the quality and know that once purchased there would be no surprise additional cost. The quality is just okay. I am not impressed. Perhaps my expectations were too high? This teaches me to be more careful about online, out of the country, purchases.
Serra responded on 08 May, 2026
I’m very sorry this was a surprising experience for you. However, import taxes and tariffs are determined by your country and are the buyer’s responsibility. This is not a fee that I receive personally; otherwise it would have been included in the product price. I still truly appreciate your support and your order.
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Shane on 11 Mar, 2026
5 out of 5 starsYou can really tell these are handmade pieces with character. It’s a daughter father operation and would absolutely order from Serra again and highly recommend their shop to anyone looking for high-quality coasters or other unique home pieces.
Serra responded on 12 Mar, 2026
I’m so happy to hear that you love your piece and had a great experience with us. Customers like you make our work even more meaningful, and we feel very lucky to have had the chance to work with you. Thank you for your lovely attitude and thoughtful support!
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Request a cancellation: within 2 days of purchase