DalaiMala

Mala beads & Intention jewelry

Montreal, Quebec On Etsy since 2015

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

DalaiMala

Mala beads & Intention jewelry

Montreal, Quebec | 1,210 Sales

DalaiMala is taking a short break

Loading

Note from shop owner COVID-19

To all our beautiful customers,
In reason of the present situation with the COVID-19, we've decided to temporarily close our shop. The safety of our customers and our family members is too important for us. Please stay home and stay safe.

If you have any question, please contact us: love [!at] dalaimala.com

Thank you so much for your understanding,

Camille & Gabrielle,
Dalaï Mala

Note from shop owner

Last updated on 04 Apr, 2020

COVID-19

To all our beautiful customers,
In reason of the present situation with the COVID-19, we've decided to temporarily close our shop. The safety of our customers and our family members is too important for us. Please stay home and stay safe.

If you have any question, please contact us: love [!at] dalaimala.com

Thank you so much for your understanding,

Camille & Gabrielle,
Dalaï Mala

Gabrielle and Camille

Contact shop owner

Gabrielle and Camille

Reviews

Average item review
5 out of 5 stars
(283)

About DalaiMala

Sales 1,210
On Etsy since 2015

With our products, we aim to be involved in your life, to push you to fulfill your dreams, to promote self love and self care. Our slogan is Be wild & free because we truly believe in the importance of finding our own unique paths in life. We want you to reach your wild and free self, deep within. It is where love, trust, instinct, compassion and selflessness reside.

Our jewels are tools for introspection & meditation, a way to stop and face ourselves. We encourage you to put intentions in your jewelry to help you remember, by wearing them on a daily basis, your dreams and the kind of lifestyle you want to have, who you are and who you want to be… so you can be, day by day, step by step, closer to those objectives.
 
Our lives are what we make of them and the trust and love we put in ourselves are the key to success.

Shop members

  • Gabrielle Savoie

    Owner

    Artist from head to toes, self-taught, she is a photographer, with a keen interest in decoration, writing, drawing... at which she excels! She has THE fairy touch! She taught her girls the art of passion and living and has the most generous heart.

  • Camille Savoie

    Owner

    Colours, va va voom and passion! Gifted, she has the artistic magic and the stage spirit, the wisdom of an old woman and a young heart. Energetic and funny, she is a laughing therapy! And she has the charm, the beauty and the elegance of a pin-up!

Production partners

  • Ring maker

    Bali, Indonesia

    Our ring designer, handmade with love in Bali with sterling silver .925

  • Ring maker

    United States

    Our sterling silver and gold moon ring supplier. Handmade with love in Bali.

Shop policies

Last updated on 14 December, 2017
Handmade with love in the nordic mountains of Quebec, Canada, for people all around the globe.
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵

With our products, we aim to be involved in your life, to push you to fulfill your dreams, to promote self love and self care. Our slogan is Be wild & free because we truly believe in the importance of finding our own unique paths in life. We want you to reach your wild and free self, deep within. It is where love, trust, instinct, compassion and selflessness reside.

Our jewels are tools for introspection & meditation, a way to stop and face ourselves. We encourage you to put intentions in your jewelry to help you remember, by wearing them on a daily basis, your dreams and the kind of lifestyle you want to have, who you are and who you want to be… so you can be, day by day, step by step, closer to those objectives.

Our lives are what we make of them and the trust and love we put in ourselves are the key to success.
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 5 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵
RETURNS & EXCHANGES (ENGLISH)


⤐ We don't do refunds on any purchases. Please note that we will only do exchanges (except for specific cases).

⤐ If your mala/ bracelets or piece of jewelry arrives broken or breaks within the 7 days of arrival or you didn’t receive the one you ordered, please contact us as soon as possible at love [!at] dalaimala.com. In this case we will cover the shipping fees just for you.

⤐ Please return your items to us through a postal service (ex. Canada Post, USPS Post). We will not accept courier packages or packages sent with COD charges.
Returns + Exchanges


⤐ For exchanges, please include a note with your package indicating with what item you would like to exchange and your return address or send us a email. You are also required to cover the cost of shipping of your new product back to you. Payment options include: Paypal, VISA and MasterCard.


**Choose a prepaid, insured, traceable delivery service. If not, we are not responsible if your jewelry is lost in the mail.


You can send returns and exchanges to:

DALAÏ MALA
2301 Impasse des Artisans,
Ste-Agathe-Des-Monts,
Québec, Canada
J8C 0R3


*** Please notice that we will not accept malas or bracelets that have been worn or opened ***


Thank you for your understanding

DALAÏ MALA
-Wild & Free-
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵
Payment
Payment methods accepted: Paypal, Visa, Mastercard.

For more informations, please refer you to our Shipping, Refund and FAQS Policies in our shop policies.
Delivery
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵
SHIPPING (Canada Post) (ENGLISH)

FREE SHIPPING WITH ALL PURCHASE OVER 150 $, coupon code: 150FREE
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵

QUEBEC:
Montreal and surrounding: 1-3 days (business days)
Laurentians: 3-4 days (business days)
Quebec and surrounding: 3-4 days (business days)
*Express: 1-2 days (business days)*

CANADA:
Maritime: 3-5 days (business days)
Calgary and surrounding: 4-5 days (business days)
Vancouver and surrounding: 5-7 days (business days)
*Express: 2-3 days (business days)*

USA:
Approx: 6-8 days (business days)
*Express: 3-4 days (business days)*

INTERNATIONAL:
France: 1-2 weeks (business days)
Others: 3-4 weeks (business days)

*Please note that we do not have any control over Poste Canada after your package leave our office. We are not responsable for late buyers, lost packages or wrong given address. Also, we do not have any control over customs fees or the length of time it may take your package to be cleared.
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵

⤐ Please note that all of our orders are shipped within 2-3 business days. EXCEPT for Express shipping, your order will be shipped on the same day.

⤐ If you want insurances with your order, please contact us at: love [!at] dalaimala.com

⤐ US & INTERNATIONAL SHIPPING/CUSTOMS/TAXES
Your order may have import duties and taxes charged to it. This is decided by customs officials once a shipment reaches the destination country. You should contact your local customs office for specific amounts and percentages. Dalaï Mala cannot control and is not responsible for any duties/taxes applied to your package. We do take all necessary steps to clearly, accurately, and comprehensively label the package to ensure a smooth international shipping process through customs. You will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country.

International orders are subject to duties and taxes billed by your country’s customs department upon arrival. Duty, customs tariffs, taxes, and VAT are set by the destination country. Dalaï Mala is not responsible for any duties, customs, tariffs, taxes and VATs applied to your package.

You will be responsible for paying additional charges for customs clearance if they occur. Customs policies vary widely from country to country; please contact your local customs office for further informations.

⤐ If you refuse a shipment from Dalaï Mala, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Dalaï Mala.

*Our shipping depot is located in Quebec, Canada, duties and customs may apply to all international and US orders

Still have questions, contact us!
love [!at] dalaimala.com

Thank you for your understanding and have a great time shopping.

DALAÏ MALA
-Wild & Free-
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵
Additional policies and FAQs
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵
FAQS (ENGLISH)

Q: Will my jewelry look exactly like the picture?
A: All of our beautiful malas and bracelets are handmade by us. Our stones are all natural gemstones, making each one unique in colours, shapes, vibrations and properties. Just unique as you are.

Q: Is it possible to order a custom handmade mala or bracelet?
A: Yes, it is possible. Contact us at love [!at] dalaimala.com

Q: I need to cancel my order, what should I do?
A: Please contact us right away at: love [!at] dalaimala.com and add ‘’CANCEL ORDER’’ in the subject message.

Q: I need to change or add something to my order, what should I do?
Please contact us right away at: love [!at] dalaimala.com and add ‘’CANCEL ORDER’’ in the subject message.

Q: I want to sell Dalaï Mala jewelry in my shop, is it possible?
A: Yes. it is possible and it will be a pleasure for us to count you into our Dalaï Mala's team. Just contact us at: love [!at] dalaimala.com

Q: How to take care of my mala?
A: We know that you love to wear your mala everyday but we suggest not to wear it during yoga practice or any other vigorous activities. Treat your mala gently with love and respect as you would treat your body and mind h For rudraksha beads, you can wash them (please protect your tassel specially the silk one) to clear all the dirt or body oil and put a little bit of coconut oil or sandalwood oil to protect them, since they are sacred beads. For more information, go to the page Mala care.

Q: My mala or bracelet broke, what do I do?
A: Our jewelry is solid and made with love, but sometimes accidents happen! It can be a sign that there was a breakthrough about the intentions you put in your mala!
**(except if your just received your jewelry, fees are cover by us)

⤐ If you broke your favorite mala, send it back to us, we will restring it. Simply buy a 15$ CAD 'Reparation'.

⤐ If some beads are missing, write to us at love [!at] dalaimala.com to know if we still have those kind of beads. If so, put in an envelopp all the beads you succeed to find and we will replace what is missing. Simply buy a 25$ CAD 'Reparation-Replacement'.

**No discount/coupon code is applicable on reparation/replacement.

**Choose a prepaid, insured, traceable delivery service. If not, we are not responsible if your jewelry is lost in the mail.

Please send your broken jewelry to:

Dalai Mala
2301 Impasse des Artisans
Ste-Agathe-des-Monts
Quebec, Canada, J8C 0R3


Do you have a question for us?
love [!at] dalaimala.com

Thank you for your understanding and have a great time shopping.

DALAÏ MALA
-Wild & Free-
▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵