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Announcement
Last updated on 07 Jan, 2024
Reviews
4.9
(1305)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kayli on 01 Dec, 2025
5 out of 5 starsBeautiful product and great quality! I ordered three for an upcoming girls trip and can’t wait to give them to my friends!
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Jen on 07 Jan, 2025
5 out of 5 starsBought this for my sister for Christmas. She used it a few days after receiving it and was quite pleased to find it still had ice the following day when she went to clean it. She gives it a 10/10!!
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Etsy buyer on 27 Dec, 2024
5 out of 5 starsBetter than expected! I would definitely recommend this seller/product.
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About JMooDesign
Sales
8,055
On Etsy since 2017
Shop about video description
Shop members
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Jill
Owner
Creator, Owner and Mastermind behind J.Moo Designs. Of course I couldn't do any of it without my wonderful assistants!
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Jackson
Assistant
This fellow is our senior associate on the team. His roles include sleeping, naps and quick shut eyes. He is quite the asset at JMoo Designs.
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Archie
Assistant
Archie is in our shipping department. He diligently checks every single box prior to warehouse departure. He is a valuable member of our team.
Shop policies
Last updated on 21 Sept, 2019
Delivery
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
More information
Last updated on
17 Dec, 2025
Frequently asked questions
What if I messed up on a custom order?
If you made a mistake with a custom order - name spelled incorrectly, do not like the vinyl color used, or the font choice - I am happy to remake* at no cost. You will need to ship the tumbler back to me and then purchase a "Reship" listing.
*Remaking a tumbler requires the removal of the vinyl. Sometimes, the removal can leave behind tiny scratches or blemishes.
What if I shipped to a wrong address?
If the package was delivered to an incorrect address and is being re-routed back to the seller for non-delivery, you may purchase a "Reship" listing and I will resend the items once they are returned to me. If your purchase qualified for free shipping, the free shipping only applies to the initial order and separate shipping will need to be purchased.
If I purchase multiple items and qualify for free shipping, can I ship to multiple addresses?
No. Each purchase will ship to a single address. If you need to ship to multiple addresses, you will need to purchase a listing for each address.
Free Shipping
All orders that weigh less than 1 lb, are shipped via USPS 2-5 First Class. All orders that weigh more than 1 lb, are shipped via USPS 2-3 Priority or FedEx Ground, depending on size and weight of packaged order. Determination will be at the discretion of the seller.
The Free Shipping Guarantee applies to order of $35 and more. The total excludes sales tax and is calculated after any discounts are applied.
Returns
Returns are accepted on non-personalized items only. You must contact me within 3 days of delivery and ship back within 7 days of delivery. Customer is responsible for return shipping cost.