Where Creativity Meets Celebration – Every Moment Made Memorable
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Frequently asked questions
1. Are these physical products or digital downloads?
All items in my shop are digital downloads—no physical items will be shipped. You will receive high-quality digital files ready to download and print.
2. How do I access my digital files?
Once your payment is confirmed, Etsy will provide download links on the "Purchases and Reviews" page. You’ll also receive an email with a download link. If you purchased an editable template, the email may include a link to access it on Canva or Corjl.
3. I can’t find my download email. What should I do?
Check your spam or junk folder. If it’s not there, go to your Etsy account → Purchases & Reviews → and click Download Files next to your order. Still need help? Send me a message anytime!
4. Can I edit the templates?
Many of our items are fully editable using Canva or Corjl. If an item is editable, the product description will clearly say so and include a link or instructions on how to access it.
5. What if I don’t have Canva or Corjl?
No worries! Canva is free to use and very user-friendly—even for beginners. You don’t need to download anything; it works right in your browser. Corjl access is also browser-based and doesn't require a download.
6. Can I customize a design or request a matching item?
Absolutely! I love custom orders. If you need changes to colors, wording, or want a matching item that isn’t listed, just send me a message and I’ll be happy to help.