Please make sure that you have unzipped or extracted the files from the .ZIP folder the files come in before trying to use them in your program or software. The files will not open in any program until they have been extracted from the compressed .ZIP file.

You will need an extraction program to unzip or open your files. There are many different programs available, we recommend WinZip (for PC users) or StuffIt Expander (for Mac users). If you are on a iphone or ipad you will need a free third party app to open .zip documents such as Winzip or izip.

Your product probably didn’t download properly. Delete the .zip file from your computer (emptying your recycle bin as well), clear your temporary internet files and try again. If you still have problems convo us.

Each clipart and stamp folder comes with two versions of each clipart image, a JPG and a PNG format. If you have placed your image in your program and it has the white background, then you are using the JPG file. The PNG file will have a transparent background behind your image.

If the clipart color is white then it will look blank in the preview image, once it is opened you will see the white clipart on a transparent background.

On Etsy you can access your downloads by clicking on purchases and reviews under your profile. Once there click on download files next to the product you wish to download.

Clipart: All images come in separate 6x6 "JPG and PNG (with transparent background) files. As well as in an editable EPS vector file editable in Adobe Illustrator or other vector editing programs.

Digital Stamps: All images come in separate 6x6 " JPG and PNG (with transparent background) files.

Digital papers: All images come in separate 12x12" JPG files.


Cutting files: All images come in SVG, GSD, WPC, DXF, MTC, SCUT AND PDF. We do NOT include clipart images or AI files.


Website Freebies: All images come in separate 6x6 "JPG and PNG (with transparent background) files.

*Please credit or link back to us when posting freebies online :)

No, there is no document sent when you purchase a no credit license. The receipt is your proof of purchase. If you wish you can print a copy of the receipt for your files by going to purchases and reviews and selecting "view receipt" and then print options in the upper right hand corner above "Ready to download".

What is the Lifetime Access?
The lifetime access is a pass to access over 40,000+ graphics & images including all future packs and bundles for a one time payment!

How do I purchase it?
Purchase the lifetime on Etsy.
Go to our Prettygrafik.com website log/in or register a new account.
Notify us by convo that you have purchased and registered your account on our website along with your account email that you registered with.

When will my Lifetime be activated?
You must register on our Prettygrafik.com/store website in order to use the lifetime access. Once you purchase the lifetime access you must notify us by email of your purchase along with the email that you registered with. Your account will be activated within 24-48HRS