CUSTOM MADE to ORDER 20in Floppy Horse Plush Toy Stuffed Animal Commission Handmade Pony Foal Gift

Item will be shipped out within 1-3 business days.

Arrival time approximates
Canada & US: 6-8 Business days

Allow up to 4 weeks to receive your package before contacting me.

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Shipping outside of Canada or US

I ship outside of Canada/US!
Forewarning, shipping will be costly and the package may take longer to arrive.
Send me a message to get a shipping quote for your region!
if you are located outside of Canada/US and would like to purchase something from my shop.
I will calculate an exact shipping cost for your location and update the listing accordingly.

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Buying more than one item

If you are purchasing more than one item, contact me first so that I can calculate an exact shipping cost for you and change the listing(s) accordingly.

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All packages shipped from my store will include a tracking number and insurance coverage appropriate to the item.
You will receive the tracking number for your package and be able to track it from the Canada Post website http://www.canadapost.ca/ or the USPS website https://www.usps.com/

An item will not be shipped until the full payment (Including shipping costs) has been received.

If the package is returned to me due to the following reasons:
-If you fail to collect the package once it has been delivered.
-Wrong address provided by you
-You have moved addresses within shipment/transit time without notifying me.
YOU are resonsible to re-pay the shipping costs to have the package re-shipped to you.

Make sure to provide a proper address where you will be able to receive the package.

If you plan on moving before or within the work time, make sure to contact me to have your package sent to the correct address at the correct time.

I will not be held responsible for damaged packages through the shipment process.

All packages dropped off at the post office by me are in clean and stable condition.

I can not control what goes on in the shipping process.

If your order arrives in a damaged state please read the Warranty/Repairs Section and then contact me to have the situation dealt with.

Check out my website
Http://AnimalArtKingdom.ca
For FULL INFORMATION AND POLICIES

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Warranty
All orders include a one year warranty from the day the full payment was completed.

This warranty will cover any small damages occuring with light use.

Your warranty is automatically void if any of the following happens:
-The plush has been altered in anyway. (ie. Painting, trimming, cutting, adding, removing etc.)
-Poor preservation of the plush. You are responsible for taking good care of the piece! Store them in a safe spot, away from rough housing and make sure to keep them clean.
-Misuse.

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Cleaning Instructions
WARNING: Washing your plush may result in fading and/or bleeding of fabrics, as most of my work has been hand painted and detailed.

If you really must clean your plush, use a soft cloth with cold/luke warm water and very lightly surface wash the plush.

Let air dry

Do not put the plush through a washer and/or dryer. Doing so may permanently damage the plushie and will automatically void your warranty!

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By purchasing any item(s) from Animal Art Kingdom means that you agree to all of the policies and rules listed by this shop and will abide.