Lady Sofiel's Secret Faceted Rainbow Moonstone Sterling Silver Filigree Pendant with Granulation

I make every effort to photograph and represent each piece accurately. Please make sure to ask any question that comes to your mind about my jewellery. Refunds will not typically be offered on custom work or made-to-order pieces, but I will gladly refund a ready-to-ship item (less shipping and paypal fee) if you are dissatisfied and ship it back within a week of receiving the item.
I pride myself on making a durable work of art. If, through normal wear and tear, your jewellery breaks within six months of its purchase date, please send it back to me and I will fix it for you immediately. Allow me a week for repairs and the standard shipping time shown in the policy above.

Ready-to-ship items mail out within 48 hours of purchase, excluding weekends. MADE-TO-ORDER pieces may take up to 10 days for me to make, depending on my current workload. Please convo me before ordering if you would like a time estimate or need your piece of jewellery by a certain date. I will do whatever I can to make sure it gets to you in time. Pieces are shipped in a sturdy box which is tucked snugly inside a bubble envelope to ensure safe arrival.

Please allow 6-12 business days for shipping to USA, and 4-6 weeks for international shipping. If you live in Canada, you should receive your package in a week or so. If you need faster shipping, contact me and we can work something out for a few dollars more. In these cases, I will invoice you through Paypal.