HELLO EVERYONE 💗 Welcome to Statement Grey! Thank you for stopping by!

SHOP HOURS:
😊 Customer Service: Mon-Fri, except on Canadian Holidays
💌 Orders are processed 7 days a week and are dispatched on weekdays at noon.

All our jewelry is delicate and handmade so please wear it with care. To prolong the life of your jewelry:

- Avoid wearing it while exercising, bathing, and in the pool/spa.
- Avoid contact with water and lotions. Keep pieces dry.
- Should be the last thing you put on when getting ready for the day and the first thing you take off at night.
- We recommend taking it off while sleeping.

Sterling Silver and fashion jewelry oxidize with contact to air, so it’s important to seal it when not wearing it, hence why we provide little airtight baggies.

If you have any questions, feel free to send us a message.

Have a great day today! 😊

---SEE SHOP ANNOUNCEMENTS FOR MORE INFO---

STANDARD SHIPPING (CHITCHAT/CANADA POST)
All orders come with a tracking number and insurance.
A PHONE NUMBER ☎️ WILL BE REQUIRED FOR SHIPPING with Canada Post outside of Canada.

Canada: Expedited Parcel (4-7 Business Days)
Everywhere else: Tracked Packet - International / USA (6-8 Business Days)

If you need your item to arrive by a specific time, please message us and we can create a custom shipping option to fit your needs.

Orders are processed in 1-2 days Mon-Fri to ensure you get your items ASAP! 😊

Shipping fees are non-refundable for ANY reason as CHITCHAT/Canada Post does not provide refunds for shipping costs and shipping is beyond our control.

💝 Please let us know in "Note to Seller" how you'd like your gifts packaged:

- Individually or in groups
- Gift pouch or gift box
- Name of recipient for custom name card

Otherwise, each order will be packaged together to avoid unnecessary packaging waste. Each small effort counts, so let's work together to create less waste and be kind to our beautiful Earth and animals. 😊

ALLERGIES - WHAT ARE YOUR EARRING POSTS MADE FROM?
All our earrings is lead and nickel free. Some ear allergies vary but all our earrings back needles are made with high quality 92.5 STERLING SILVER and plated with your choice of finish (Rhodium, 16k Gold, or Rose Gold).

ARE YOUR EARRINGS SOLD IN PAIRS?
All our earrings are sold in PAIRS as shown in the item's description & photos. Ear Cuff's are sold individually.

At this moment, we do not do custom ring sizes or custom orders as we are busy working on our next collection. With enough requests of a certain ring style/size we may decide to offer it but unfortunately at this time we don't provide low quantity custom orders.

We have lots of new pieces coming soon! Stay tuned!! :) Have a great day!

Calling all store owners local and afar!

From beautiful Vancouver, we are so excited to announce that our shop is now expanding into brick and mortar stores. If you fell head over heels over our dazzling items and can feel the passion and care that we put into our products, there's only one thing to do: work with us!

If you are interested in carrying them in your stores, we'd love to hear from you. Simply send an email to StatementGrey@gmail.com addressed to Justin with the following information:

- Your name and company
- Location
- Social links (i.e., website, instagram,etc.)
- Which pieces you are most interested in and quantity (approximately)

And Justin will get back to you as soon as possible.

Etsy Shop:
"TAKE10" for 10% off orders CA$100+

FREE SHIPPING to the USA on orders $35+

StatementGrey.com:
"NEW15" for 15% off *not valid in Etsy shop

GOLD PLATED JEWELRY

All our jewelry is handmade with high-quality materials. As our pieces are not solid gold, they are plated with a thick layer of Gold/Rose Gold/Rhodium, and can tarnish depending on customer care, environmental conditions/lifestyle, and your skin's natural acidity levels.

STERLING SILVER

Sterling Silver pieces are plated with a layer of Rhodium for shine and protection. Sterling Silver can oxidize with contact to air, so it is best to store it in an air-tight baggie when not being worn.


WEAR & CARE
To prolong the life of your jewelry it's best not to wear it while sleeping, exercising, bathing, in pools/spas, and avoid contact with water and lotions.