I accept custom requests!

It takes about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. 97.66% of my orders are shipped within 5 business days. More than a half of my orders are shipped within 3 business days or less.

Here are my estimated shipping delivery times:

USA: 5­-8 business days
Canada: 6-­12 business days
World: 10­-20 business days

Your order will be sent out on average within 3 days of ordering.

My standard process is the Direct to Garment (DTG) method of printing. That means I can create photo quality prints, and the amount of colors used doesn’t affect pricing.

My orders are printed, packaged, and shipped out by my production partners, who have $16.8 million invested in printing tech, using industry-leading equipment to get my products looking awesome! You can check out my product reviews to get an idea of how satisfied my customers are with the quality of my merchandise.

The last thing I want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!

Sizing guide:

http://chanmatthewchan.com/oolongtee/size-guide.jpg

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the size chart. Though rare, it’s possible that the garment was mislabelled. Let me know and I’ll get you sorted out.
If you’d like a different size, get in touch with me and I'll let you know what your next steps are.