CURRENT PROCESSING TIME: Due to current high volume, your order will be put into the mail 3-5 business days after placing order. See shipping times below for time in the mail once shipped.

Lottie-Da Designs Details:
- Lottie-Da Designs is a one-person shop run by me, Jaymie. All designs, creations, communication and shipping is done by one person, not a warehouse or team.
- Orders are shipped as soon as possible without compromising quality.
- Rush orders are not available.
- Thank you for your understanding and supporting a (very) small business!
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YOUR ADDRESS
- Orders are shipped to the address on your ETSY receipt. Please make sure your address is correct in Etsy your account prior to placing order.
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CURRENT PROCESSING TIME: Orders are shipping within 3-5 business days once order is submitted.

- This does not include weekends or stat holidays. This is the time it takes to prepare your order for shipment. It does not include time in the mail once shipped. See below for shipping times.

ONCE SHIPPED, TIME IN THE MAIL AS FOLLOWS:
(this time DOES NOT include processing time listed above)

U.S.A order:
- FREE SHIPPING on orders over $35USD!
- Arrives in 3-5 business days* once shipped.
- USPS First Class Mail. Includes Tracking.
- Ships via USPS from Washington State. (Originates in Canada, driven to Washington 2 times a week).
- UPGRADE: Priority Shipping Upgrade takes 2-4 Business Days* once shipped. Select “U.S.A ONLY - PRIORITY 2-4 days” at checkout.
- All U.S orders include tracking. Check your receipt for tracking information once shipped.
* Delivery times are not guaranteed and may include exceptions. Please allow sufficient time for delivery.
- All sales are final. No exchanges or refunds.

CANADIAN orders:
- WESTERN CANADA: approximately 1-4 business days once shipped* Includes Tracking.
- EASTERN CANADA: approximately 5-12 business days once shipped* Includes Tracking.
- Ships from Vancouver, B.C via Chit Chats Shipping Service.
- Check your receipt for tracking information once shipped.
- Shipping Upgrades available - please contact me prior to ordering, include your address for faster response.
- All prices are listed in USD (not CAD). To see prices in CAD, change your view to Canada CDN at bottom of the page.
- Exchange rate automatically applied in cart based on current exchange rate.
* Delivery times are not guaranteed and may include exceptions. Please allow sufficient time for delivery.
- All sales are final. No exchanges or refunds.

U.K / AUSTRALIA / NZ / GERMANY / SWEDEN / OTHER INT’L:
- 2-4 weeks* delivery once shipped. NO TRACKING. Ships from Canada.
- Upgrade with Tracking: Approximately 8-22 days* delivery once shipped. Select “INT’L TRACKED PACKAGE” at checkout.
- Your order may be subject to customs and duties fees payable by you at time of delivery. This is the responsibility of the buyer.
* Delivery times are not guaranteed and may include exceptions. Please allow sufficient time for delivery.
- All sales are final. No exchanges or refunds.
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QUESTIONS?
- Please contact me. Email response times are 2-7 business days.
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All sales are final. No exchanges or refunds.

* Timing is an estimation, not a guarantee. Delays caused by postal service (weather, volume, stat holidays etc) or customs are out of my control. Please allow sufficient timing for deliver.
* Business Days are Monday to Friday. Does not include Statutory holidays in Canada or USA.