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Reviews
5.0
(3)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jun 18, 2023
5 out of 5 starsEdit: Once I was in contact with Shinji, she was able to replace my order and ship it out quickly. The mat is adorable! As a note, if you are ordering a dachshund mat, be aware that the width of the mat is narrower than that of other dogs (just like in real life!). Thank you, Shinji, for your customer service and willingness to work to get problems resolved! I ordered an adorable mat. After waiting what I thought was quite an excessive amount of time, my package finally arrived but it turned out that the wrong item was delivered! I tried to contact the seller, but she has not contacted with me at all. I really did not want to leave a negative review, and would have been happy if I had a) gotten what I ordered or b) had been able to "fix" this situation.
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Ali on Aug 30, 2022
5 out of 5 starsLooks great! Really happy with my purchase. I’m impressed with the size options for the mats
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About ArtMatDesigns
Sales
20
On Etsy since 2022
Shop members
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Shinji
Owner, Designer
Shinji from fitfrenchie! Decided to separate the mat category from my pet apparel store - fitfrenchie so my husband can help to manage while i more focus on creating apparel.
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Benji
Maker
Shinji's husband.
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Shinji
Maker
Just want to do something that make me happy and make my house cute! Also the owner of fitfrenchie.
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Kelvin
Designer
Designer in Malaysia. Life is too empty for doing agency work, so decided to design something fun and practical!
Production partners
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Kelvin Chew
Kuala Lumpur, Malaysia
Design artwork
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.