To personalize your order, simply select your font and color from the drop down menu, and complete the personalization line of the listing with your desired initial or request.

You can also connect with us via etsy chat for personalization or custom order information.

All CUSTOMIZED ITEMS - such as custom monogrammed items are final sale and non refundable. These items are also not available for exchange, or cancellation once the manufacturing has begun.

EARRINGS AND HAIRPIECES are also final sale and non refundable or exchangeable due to hygienic reasons.

Dispatch timelines vary per item - please refer to the specific item for an estimated dispatch timelines.

Please note that dispatch timelines DO NOT INCLUDE Shipping time - which will be in addition to the dispatch time and varies by location and shipping service provided.

Shipping varies by location, as well as shipping service purchased.

Below are estimated shipping guidelines, and ARE NOT GUARANTEED.

To upgrade to a guaranteed shipping service, please contact us prior to ordering to arrange.

These shipping estimates do not include dispatch time prior to shipment.

TO CANADA - 2-5 business days after dispatch
TO USA - 5-10 business days after dispatch
TO EUROPE/UK - 6-14 business days after dispatch
TO AUSTRALIA - 10-20 business days after dispatch

Please note, these are estimated timelines, and DO NOT INCLUDE potential customs holds or delays. These timelines are also for regular season and may be further delayed for holiday and high season shipping times.

Exchanges and return shipments are to be shipped back at the expense of the purchaser. We do not offer free return shipping labels.

All returns are subject to a 15% restocking fee , unless otherwise indicated by seller

Returns are only accepted when explicitly agreed upon by seller - items shipped back without prior refund agreement will not be refunded.

If you're interested in selling our products wholesale, please email us at belleboxetsy@gmail.com for more information!

Standard shipping to all countries does not include tracking and is not a guaranteed service.

Tracked and Express shipping upgrades can be selected at checkout.

You can also message us after your purchase if you'd like to upgrade your shipping service to a Tracked or Express service and we can send an upgrade link for purchase.

All orders with free shipping promotions are shipped with standard shipping or shipping service of sellers choice.

Please see below for standard shipping estimated timelines.