BirchandBatStudios

Birch and Bat Studios

Calgary, Alberta
|
| 5,184 Sales | 5 out of 5 stars 5 out of 5 stars

BirchandBatStudios is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for your patience while we dealt with a family health crisis! We're slowly getting our ability to handle physical stock back, so expect to see customer faves reappearing over the summer. :)

Announcement

Last updated on 01 May, 2023

Thank you for your patience while we dealt with a family health crisis! We're slowly getting our ability to handle physical stock back, so expect to see customer faves reappearing over the summer. :)

Items

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Rebecca Chenier

Contact shop owner

Rebecca Chenier

Reviews

Average item review
5 out of 5 stars
(1349)
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About BirchandBatStudios

Sales 5,184
On Etsy since 2015

TABLETOP GAMING + PRINTS

Shop members

  • Rebecca

    Owner, Customer Service, Marketer

    A two-time ENnie award winner. Many of the PDFs you can enjoy around your table are written and designed by Rebecca! She has a passion and talent for unique tabletop storytelling and experiences, and puts all of that into what we offer.

  • Soleil

    Artist, Designer, Assistant

    Soleil is the creator of all of our designs we feature in the store, from the d20s to the milkshakes. She is also the web developer, handling the layout for our main store birchandbat.com. She's a massive Ravenloft nerd.

  • Delilah

    Mascot, Fuzz Butt

    Delilah is the true star of the show. There isn't a single project that happens at Birch and Bat where she isn't right in the middle of it, demanding scritches, blocking screens, or stealing chairs. Her purrs fuel us to create.

  • Matilda

    Mascot, The Fastest Girl

    Matilda is our newest member, adopted during the pandemic when she was just a kitten. She adores interrupting work by running as fast as she can through the apartment, and chasing her sister. If there's food, any food, she was also steal.

Production partners

  • 3rd party print shop

    United States

    We have our physical goods printed in the US, and also in Europe. This cuts down on shipping costs for our customers, but we also adore their print quality. By partnering with them, we are able to offer the highest quality we can, to make the art shine through.

Shop policies

Last updated on 31 Oct, 2019

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
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Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy policy

More information

Last updated on 11 May, 2022

Frequently asked questions

Sizing details

Our listings for fashion have sizing guides available within the images - please make sure your measurements match what's provided!

If something is known to shrink in the wash, or run small, we make a note of it in the listing. If it isn't there, it's not something we've experienced or have heard concerns about!

We do NOT have phone cases for phones not listed - some may be considered in the future, but we currently only carry the most in-demand sizes and styles.

Care instructions

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners, or dry-clean the items. Apparel can be tumble-dried on a low cycle, but hang dry works best. When it comes to ironing, use cool iron inside-out. Do not iron the print.

All-over printed apparel can be machine-washed cold with like colors, but without bleach. You can tumble-dry the apparel on low heat. It can't be ironed or dry-cleaned.

Our white mugs are dishwasher and microwave safe, but our color-change mugs should be hand-washed and don't hold up too well in the microwave.

Phone cases can be washed with a little soap and a damp cloth.

Custom and personalised orders

At this time, we are not offering custom pieces. This may change in the future, but our workload is too large to be able to do custom work/commissions at this moment.

Gift wrapping and packaging

We do not offer gift wrap at this time. However if you would like the item to be a gift, please mark it as so during check-out. The price will not appear, and we can even include a custom note (add your name too!).

Returns / Exchanges / Refunds

As we are just a small family living in a tiny apartment, we use print-on-demand services for our store. When an item is purchased, we wait 24 hours to make sure there aren't any changes or cancellations to be made, then process the order to our printers. They make it just for you, with your specifications in mind.

Because of this, we can't accept exchanges/returns if you select the wrong color or size. There is nowhere for us to store the item once it comes back to us.

We do, however, refund/replace items that arrive damaged from transit, or if we get an order mixed up and the item that arrives is incorrect.