BirchandSass

Birch & Sass

Calgary, Alberta On Etsy since 2011

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

BirchandSass

Birch & Sass

Calgary, Alberta | 1,034 Sales

BirchandSass is taking a short break

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Note from shop owner Thank you for your support! At this time I am booked for for orders. If there was something you really wanted please message me.

Thanks
Tracy

Note from shop owner

Last updated on 13 Nov, 2020

Thank you for your support! At this time I am booked for for orders. If there was something you really wanted please message me.

Thanks
Tracy

Tracy

Contact shop owner

Tracy

Reviews

Average item review
5 out of 5 stars
(253)

Shop policies

Last updated on 21 June, 2019
Welcome to The Geekery Market!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Dispatch items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please let me know right away if your item arrives damaged and I will arrange for a replacement for you asap.

If you are not happy with your order please contact me to make arrangements. I want my customers to be 100% happy and I will do what I can to ensure that!

No returns on personalized products unless discussed first. I will not accept forced returns.
Payment
I accept Etsy direct payment.

If you have any concerns please feel free to contact me.
Delivery
Please allow 4-9 business days to shipping within Canada (after 2-3 day production time) 5-14 business days for USA (after 2-3 day production time), 7-19 business days for international (after 2-3 day production time).

***PLEASE NOTE-WE ARE LOCATED IN CANADA***

Please contact me if you need to upgrade shipping for faster delivery for an additional fee. Packages DO NOT have a tracking number.

Your item(s) will be shipped within 5 business day after payment

I will ship your item to the address provided to Etsy. If you need it sent to a different address please send me a message or include the address in the convo box when you make your purchase. Please verify that your address is correct, as that is the address I will use. I can't be held responsible if given the wrong address. Non-deliverable parcels returned to me by Canada Post. I will then contact the customer about resending the item(s). Resending will require you to pay new shipping costs. If I don't hear back from the customer within a week I will refund the amount minus shipping costs and $10.00 fee for the item.
Additional policies and FAQs
I welcome wholesale orders, please email me at incprinted [!at] gmail.com for more information. I love working with other artists! Want to see your art on an item feel free to contact me.

I want all my customers to be 100% happy with their items, if you have any concerns please email me so we can sort out any issues.

Thanks!