BobbinThreadBoutique

All things unique and one-of-a-kind for someone special

Calgary, Alberta | 71 Sales

BobbinThreadBoutique

All things unique and one-of-a-kind for someone special

Calgary, Alberta 71 Sales On Etsy since 2015

5 out of 5 stars
(9)

Shop owner

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Announcement   ***NOTE: The Canadian Union of Postal Workers (CUPW) has issued a strike notice, which means they will be in a legal position to strike as early as Monday, October 22, 2018. Which can affect the delivery of orders. Please contact me to discuss options.

Announcement

Last updated on 21 Oct, 2018

***NOTE: The Canadian Union of Postal Workers (CUPW) has issued a strike notice, which means they will be in a legal position to strike as early as Monday, October 22, 2018. Which can affect the delivery of orders. Please contact me to discuss options.

RenaeC

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RenaeC

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About

WELCOME TO SHOP AND I'M EXCITED TO SHARE MY CREATIONS WITH YOU!
Here's my story on how I got started...

I have always been a creative and crafty person who enjoys scrapbooking, baking, and sewing. As a mom of two young boys, I have channeled my creativity and was inspired to make items for my babies that made them comfortable and cozy!
My journey began when I had a new baby and felt that it was important to shelter him from the elements and there just wasn't a blanket that fit the carseat bucket or stroller that wouldn't fall off exposing him to the sun, wind, rain, and snow. I created custom items so my babies stayed warm, protected and happy!

I am now sewing and custom creating all things for baby, kids, and adults from carseat covers to quilts to coffee cozies! All Items made in a smoke and pet free environment. I have some ready-to-ship items available and custom create items upon request. I will do my very best to meet your needs working together with you to ensure that you receive the perfect product!

I am always seeking out new items to create and have recently expanded my embroidery capabilities which allows for so many more products added to my shop! Check my site regularly for new items or if you have an idea - please send me an inquiry!

All items are the perfect gift to any new mother, friend, family member, or for yourself! Products are shipped directly so contact me today! I look forward to hearing from you!!

Make it a great day!
Renae xo

Shop policies

Last updated on 24 May, 2018
Welcome to BobbinAndThreadBoutique!
Thank you for considering my shop for handcrafted baby, kids, and adults one-of-a-kind personalized items.
Please let me know if there is something that you are looking for, that is not in my shop. It is my pleasure to custom make items to your choosing for that special gift for someone or for yourself!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
All items and custom requests are not available for refund at this time. I will however, work with you to get any concerns resolved. Please contact me directly and we can discuss further.

I am not responsible for any damages made to your item during the shipping and receiving process. Please use caution when opening your package upon receipt, as most items in my shop may be damaged by a sharp knife or scissors. I am not responsible for any of these damages and returns/exchanges will not be considered.
Payment
Payment can made through pay direct with a valid credit card. I do not accept money orders or cheques.
Shipping
Presently, I am only shipping through Canada Post so shipping may vary depending on destination.
A confirmation of delivery along with a tracking number will be sent once order is completed and shipped.

Any order that is placed within Calgary and area - please contact me directly to have shipping fees waived. Use coupon code LOCALYYC upon checkout.

If you would like to combine shipping on multiple items, just let me know and I can give you a shipping quote for your entire order.

Once your order has been shipped, I unfortunately have no control over postal delivery and cannot be responsible for any loss or damage. If you would like to add insurance, please let me know in advance of payment so I can adjust your invoice accordingly.

If you have any other questions about this policy, please contact me before you purchase. Thank you
Additional policies and FAQs
NOTE: All items are made in a smoke and pet free environment.

Please feel free to contact me directly by starting a conversation with custom requests button on this page or through email at bobbinandthreadboutique [!at] gmail.com.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a personalized baby blanket, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Renae Chartrand, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bobbinandthreadboutique [!at] gmail.com.

More information

Last updated on 22 Jan, 2017
Frequently asked questions
Custom and personalized orders

I am able to offer International Shipping including United States on custom requests so that shipping rates are accurate at the time of purchase. Please contact me with any questions. Customers are responsible for all import taxes and duty as per Etsy policies.