Announcement    Your one-stop shop for all things antique and vintage. We really are your vintage department store. PLEASE READ the important info below. Click READ MORE shown underneath this message.
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Seven important things to know about our shop and our listed items.
#1 - WE ARE CHATTY CATHIES! And, we do it to help our buyers make informed purchase decisions. We take a lot of time to provide detailed product descriptions and high-quality photos. We want our buyers to know exactly what they are purchasing and what they will receive. Accordingly, we ask shoppers to PLEASE READ THE ENTIRE PRODUCT DESCRIPTION AND VIEW EACH OF THE PRODUCT PHOTOS PROVIDED to help ensure your order will meet your expectations.

#2 - I SMELL SMOKE! We sell everything from tableware and barware, to books, board games and classic toys. Each of our antique and vintage items has been previously enjoyed by someone, somewhere. As a result, we cannot guarantee they have come only from smoke-free homes. Thinking back to the 50s and 60s for a minute when mom and dad might have had their Saturday morning coffee with their cigarettes at the kitchen table! In earlier times, cigarette smoking was as common as using our cell phone on lunch break is today. As a result, our items MAY HAVE A SMELL OF NICOTINE. Especially this can be true of non-washable items like books, lamp shades and board games. PLEASE CONSIDER THE POSSIBILITY OF A NICOTINE SMELL WHEN MAKING A DECISION TO PURCHASE FROM THE SHOP. While this nicotine smell, if present, will normally dissipate entirely over time with proper airing, we want only happy, satisfied customers! If you are someone who is super sensitive to nicotine smells, vintage and antique items may not always work well for you. Hard goods, like porcelain and bone china, are easily washed and don't typically absorb odors. Paper and fabric items, however, can absorb and retain smells like nicotine and these items cannot be washed before being sent out to you. Please consider this fact when making a purchase from our shop.

# 3 - WE KEEP IT SIMPLE. Each of our listed items INCLUDES SHIPPING within North America. With the shipping included in the displayed prices, our buyers can quickly and easily see the full cost of the items they want to buy. Our FREE! NORTH AMERICAN SHIPPING GUARANTEE ALWAYS INCLUDES TRACKING AND INSURANCE. The only additional charge Canadian buyers will see at check-out with our FREE! SHIPPING option is the applicable provincial sales tax. These taxes are added and paid up-front during check out. US customers pay any state taxes at check out, however Customs Duties MAY be required to be paid and, if so, these will be charged at the time of your delivery or pick up. Orders shipping outside of North America can vary greatly in the shipping cost dependent upon the size and weight of the item(s) and the ship-to location. International orders (those going outside North America) DO NOT HAVE FREE SHIPPING. The cost to ship to your area will be shown on the listing once you enter the shipping location. International shipping prices also include tracking. Any applicable taxes and | or Customs fees are additional. Taxes will be displayed and paid during check out. Any Customs fees are the responsibility of the buyer and may be applicable when your order is delivered. Both North American and international orders can access our Combined Shipping Discount by entering COMBINEDITEMDISCOUNT into the shop's coupon code field at check-out. The Combined Shipping Discount is 20%.

#4 - WE BELIEVE EXPERIENCE COUNTS! and we use professional packing staff to parcel all orders to ensure your items reach you in the same condition as they left our warehouse. Shipping costs are very high - even domestically within Canada - (i.e., ONE coffee mug going from London ON to Toronto ON will cost about $29.90 with packing labor, materials and shipping fees included). And, we do over-pack everything with high-quality materials, using professional packers and shippers to ensure you receive your items in top-notch shape. Please consider that these costs are all included in the displayed prices for our North American customers.

#5 - WE ALL HATE WAITING! While we normally ship orders out within 24H of placement, the current COVID processes can lead to delays at the post office. Most postal and Customs Clearing locations around the world still have COVID processes in place which means fewer staff on hand to process parcels. This often leads to delivery disruptions. At this time, we are aware of delays for Customs Clearing of items coming into both the Los Angeles and Chicago hubs. There are also Customs delays reported in New Zealand and Australia at this time. We ask that buyers please take the current COVID shipping delays into consideration when making a purchase and understand there is nothing we can do to speed up Custom's processing times. If you are ordering something for a time-sensitive occasion like a birthday or Christmas, please consider choosing one of the Expedited Shipping methods shown at check out (NOTE: additional charges for shipping will apply for expedited dispatch and this cost will be displayed when your ship method is selected). We dispatch all items timely at our end, but delivery delays have become the new normal. Always check your tracking for the most current information available on the whereabouts of your order.

#6 - HOW MUCH PACKAGING IS TOO MUCH? We use professional shippers and packers in our warehouse several of whom are ex post office employees. Thus, they pack items super well to try to ensure buyers receive their breakables in unbroken condition. We recommend using a utility knife to remove tape about packing foam and other materials to make items easy to unpackage, without damage, at the buyer's end.

And last but not at all least ...

#7 - WE ARE ALWAYS 100% AVAILABLE and ready to respond to any questions you may have about our listed items, our shop policies, or general queries or concerns about your order. Drop us a message using the Contact link at the top right of the page underneath the shop banner and we will get back to you within 24H to help.

Thanks and we wish you happy shopping with Groovy! and Etsy!
xo xo, Groovygirl!