CarolynsGeekBoutique is taking a short break
Reviews
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Lili on 24 May, 2022
3 out of 5 starsSeller gave me a full refund when I had an issue with the order not shipping out on time. Much appreciated.
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Soanie on 19 Nov, 2021
3 out of 5 starsOrdered Oct 19th. Received Dec 16th to California. This was exceptionally slow, but seller reached out to me.
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LaVitta on 08 Jul, 2022
5 out of 5 starsThe towel is great quality, soft the color is great(no fading) and my son loves it.
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LaVitta on 08 Jul, 2022
5 out of 5 starsThe towel is great quality, soft the color is great(no fading) and my son loves it.
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Shaun on 21 May, 2022
5 out of 5 starsI bought this hulk towel for my grandson. He loves it! Amazing quality. Definitely will buy from Carolyn again.
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dwiggity on 02 May, 2022
5 out of 5 starsAmazing quality! Had a hiccup with the post office, but other than that, easy peazy.
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About CarolynsGeekBoutique
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Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
From Nov 15th to Dec 15th I do not accept cancellation so I can get your orders out as fast as possible and have your item/items to you in time for Christmas. We are closed from Dec 15th-Jan 2nd. Thanks
I will accept returns on a case-by-case basis due to the custom nature of some of my items, however to receive a refund you must contact me within 7 days of receiving your item (via e-mail or Etsy) and it must be in original condition.
If there is a problem with your item, if it was damaged during shipping, or it was incorrectly represented in my listing, please send me a picture to show said damage. If one of the reasons above is shown I will give a full refund including shipping costs or offer to ship a
replacement at no cost to you.
If your are returning on item for a reason other then stated above I have the right to refuse a return or only return the amount of the item.
For most items I can also offer an exchange, so please let me know if you would prefer a refund or an exchange.
Payment
Delivery
I ship to the address you have on file with Etsy, so please make sure your address is current or send me a message to confirm where you want your items shipped. I'm also happy to ship directly to someone else if it's a gift, just send me a message or leave a "note to seller".
I am not responsible for packages returned due to an incorrect address. If a package is returned, I will contact you through Etsy's messaging system and you to get the correct address and new payment for shipping.
You will be notified via e-mail when your item ships and the e-mail will contain tracking information (delivery confirmation) for US customers.
Sometimes shipping companies can have unexpected delays or even lose a package and although there is nothing I can do to prevent this from happening, and I can not be held responsible if the post office loses/delays your package, it is my number one goal to make sure you receive your package and you're happy so please contact me if you think your package might be lost or delayed.
Additional policies and FAQs
After creating said custom order I reserve the right to recreate it and sell said item in my shop.
If you have any additional questions, I would be glad to answer them if you just send me a message.