CarolynsGeekBoutique

Carolyn's Geek Boutique & Custom Embroidery

North Carolina, United States · 549 Sales

CarolynsGeekBoutique

Carolyn's Geek Boutique & Custom Embroidery

North Carolina, United States 549 Sales On Etsy since 2015

5 out of 5 stars
(146)

CarolynsGeekBoutique is taking a short break

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Note from shop owner Thank you for visiting Carolyn's Geek Boutique! We are taking a short break due to some up coming events. We will be back May 1st.
Thank you,
Carolyn's Geek Boutique

Note from shop owner

Last updated on 19 Apr, 2018

Thank you for visiting Carolyn's Geek Boutique! We are taking a short break due to some up coming events. We will be back May 1st.
Thank you,
Carolyn's Geek Boutique

Carolyn Poynter

Contact shop owner

Carolyn Poynter

Reviews

Average item review
5 out of 5 stars
(146)
Malaika Pitts

Malaika Pitts on 21 Apr, 2018

4 out of 5 stars

The onsie is really good quality. Unfortunately the item didn't ship out until after it was scheduled to be DELIVERED. Meaning I didn't receive it in time. In fact, it was delivered an hour after my son's birthday party had ended. Contacted shop owner who put in a gift with the item has also promised a partial refund, but I am still waiting to get that. Other than that, the item is really good quality. Edit: was given a partial refund. Overall the seller wasn't difficult to work with, the product was good quality, and she was quick to respond to messages. I'm just sad I didn't get it on time.

View all 146 reviews

About

Around the web

Shop members

  • Andy DeAngelis

    Co-Owner

Shop policies

Last updated on 22 February, 2018
Welcome to Carolyn's Geek Boutique! I am a work at home mom (WAHM) who loves to sew. I have a pet free work environment but not a pet free home. I do have a smoke free home.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
You have 12 hours to cancel your order. I try my hardest to get orders out as soon as possible.

From Dec 1st to Dec 15th I do not accept cancellation so I can get your orders out as fast as possible and have your item/items to you in time for Christmas.

I will accept returns on a case-by-case basis due to the custom nature of some of my items, however to receive a refund you must contact me within 7 days of receiving your item (via e-mail or Etsy) and it must be in original condition.


If there is a problem with your item, if it was damaged during shipping, or it was incorrectly represented in my listing, please send me a picture to show said damage and I will give a full refund including shipping costs or offer to ship a replacement at no cost to you.

For most items I can also offer an exchange, so please let me know if you would prefer a refund or an exchange.
Payment
I currently only accept PayPal or direct checkout through Etsy (which includes Etsy Gift Cards, Debit, and Credit Cards), at the time of purchase. Please use option of "Credit Cards" for a Debit Card payment.
Shipping
I ship via USPS, First Class Mail, unless the amount of items meets the cost of priority shipping, Send me a message and I would be happy to set up a Custom Listing with a different shipping carrier or faster delivery service.

I ship to the address you have on file with Etsy, so please make sure your address is current or send me a message to confirm where you want your items shipped. I'm also happy to ship directly to someone else if it's a gift, just send me a message or leave a "note to seller".

I am not responsible for packages returned due to an incorrect address. If a package is returned, I will contact you through Etsy's messaging system and you to get the correct address and new payment for shipping.

You will be notified via e-mail when your item ships and the e-mail will contain tracking information (delivery confirmation) for US customers.

Sometimes shipping companies can have unexpected delays or even lose a package and although there is nothing I can do to prevent this from happening, and I can not be held responsible if the post office loses/delays your package, it is my number one goal to make sure you receive your package and you're happy so please contact me if you think your package might be lost or delayed.
Additional policies and FAQs
I love custom orders! Creating something special for a specific person is the highlight of having my Etsy shop. If you see something in my shop but you want it a different color or with a slight alteration, or if you have an idea for something completely new and unrelated to anything in my shop, just send me a message and we can create something unique and special just for you!

After creating said custom order I reserve the right to recreate it and sell said item in my shop.

If you have any additional questions, I would be glad to answer them if you just send me a message.