CarolynsGeekBoutique is taking a short break
Alaena on 01 Nov, 20215 out of 5 stars
I’m so excited to give this to my son for his birthday. There was an issue with the post for losing the package but when I contacted the shop a new one was promptly sent. The quality is amazing.
Jane Pyszczynski on 14 Aug, 20215 out of 5 stars
Towel is absolutely adorable! Quality work! There was a significant delay in shipping due to an unexpected family issue, and communication could have been better. Happy to receive it and sorry there were such challenges for their family.
Andrea on 23 Jul, 20215 out of 5 stars
initially was upset as I purchased the end of June and hadn’t received it. But when I contacted her she agreed to make a new one as the post office must have lost the package. Quality work and I am so excited for my daughter to use the towel! Thanks for your hard work during a difficult family time
Megan on 07 Jul, 20215 out of 5 stars
My daughter loves it! Thank you!
Derrick on 04 Jul, 20215 out of 5 stars
Bought this as a gift for a friend. Took way too long to arrive, but item looks great, at least!
S on 24 Jun, 20215 out of 5 stars
The towel is thick and soft. Stitching is tight on the font. Well made and the decal doesn’t collect lint because of the material. Thank you for making a great product!
April on 22 Apr, 20215 out of 5 stars
They were a great seller, love it
Alice Daniel on 17 Apr, 20215 out of 5 stars
Perfect and adorable. Made the kids so happy!
tulaneys2 on 13 Dec, 20211 out of 5 stars
Item never received. When notified the seller full refund issued.
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
From Nov 15th to Dec 15th I do not accept cancellation so I can get your orders out as fast as possible and have your item/items to you in time for Christmas. We are closed from Dec 15th-Jan 2nd. Thanks
I will accept returns on a case-by-case basis due to the custom nature of some of my items, however to receive a refund you must contact me within 7 days of receiving your item (via e-mail or Etsy) and it must be in original condition.
If there is a problem with your item, if it was damaged during shipping, or it was incorrectly represented in my listing, please send me a picture to show said damage. If one of the reasons above is shown I will give a full refund including shipping costs or offer to ship a
replacement at no cost to you.
If your are returning on item for a reason other then stated above I have the right to refuse a return or only return the amount of the item.
For most items I can also offer an exchange, so please let me know if you would prefer a refund or an exchange.
I ship to the address you have on file with Etsy, so please make sure your address is current or send me a message to confirm where you want your items shipped. I'm also happy to ship directly to someone else if it's a gift, just send me a message or leave a "note to seller".
I am not responsible for packages returned due to an incorrect address. If a package is returned, I will contact you through Etsy's messaging system and you to get the correct address and new payment for shipping.
You will be notified via e-mail when your item ships and the e-mail will contain tracking information (delivery confirmation) for US customers.
Sometimes shipping companies can have unexpected delays or even lose a package and although there is nothing I can do to prevent this from happening, and I can not be held responsible if the post office loses/delays your package, it is my number one goal to make sure you receive your package and you're happy so please contact me if you think your package might be lost or delayed.
Additional policies and FAQs
After creating said custom order I reserve the right to recreate it and sell said item in my shop.
If you have any additional questions, I would be glad to answer them if you just send me a message.