CatPackPrints

## Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from Catpack Prints, contact me, or otherwise use my services through Etsy.

### Information I Collect

To complete your order, Etsy may provide me with certain personal information, such as your name, email address, postal address, payment-related order details, and information about the product you purchased. You may also provide additional information when contacting me regarding an order or requesting customization.

I do not directly receive or store your complete payment card information. Payments are processed through Etsy and its payment providers.

### Why I Need Your Information and How I Use It

I use your personal information only as necessary to:

* Process, create, package, and ship your order
* Communicate with you about your purchase
* Provide customer service and resolve disputes
* Create personalized or customized products when requested
* Maintain business and transaction records
* Comply with tax, accounting, legal, and regulatory obligations
* Protect my shop and prevent fraud or misuse

I do not use buyer information for unsolicited marketing messages, and I do not add customers to mailing lists without their clear consent.

### Information Sharing

I share personal information only for limited business purposes, including:

**Etsy:** Information is shared with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use.

**Shipping providers:** I may share your name, mailing address, and other necessary delivery details with carriers such as USPS, UPS, or other shipping services.

**Service providers:** I may use trusted services that assist with order processing, shipping labels, accounting, recordkeeping, or shop operations. These providers receive only the information necessary to perform those services.

**Legal requirements:** I may collect, retain, use, or disclose information when reasonably necessary to comply with a legal obligation, court order, tax requirement, or government request; enforce shop agreements; prevent fraud; or protect the rights and safety of my customers or business.

I do not sell or rent customer personal information.

### Data Retention

I retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, and comply with legal, tax, and accounting obligations. Order records may generally be retained for up to seven years where necessary for these purposes.

### Transfers of Personal Information Outside the EU

I am located in the United States. Your information may therefore be processed or stored in the United States or other countries through Etsy, shipping providers, or service providers. These countries may have different data-protection laws than the country where you live.

### Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

* Access the personal information I hold about you
* Request correction of inaccurate information
* Request deletion of certain information
* Restrict or object to certain uses of your information
* Receive a copy of certain information
* Withdraw consent where processing is based on consent
* Submit a complaint to your local data-protection authority

Some information may need to be retained when required for legal, tax, security, or recordkeeping purposes.

For information held directly by Etsy, such as payment-account information, you may need to contact Etsy through your Etsy account.

### How to Contact Me

For privacy-related questions or requests, please contact me through Etsy Messages at **Catpack Prints**.