Announcement
❗️COSMICCATCLUB HAS NEVER USED A THIRD PARTY FOR SHOP GROWTH.
🌈 Hello all! Welcome to my kitty shop, here is some information on shipping & more:
⚠️ UK Orders: Orders are shipped within 1-3 working days, there will be an estimated delivery within the listing, please bear in mind this is just an estimate.
⚠️ International orders: Orders take around 1-4 week but with delays they can take up to 2 months. Information on shipping is within the description of every item!
⚠️ FOR ALL ORDERS: Please be aware that I can never guarantee delivery by a specific date. If you don't pay for tracking, I cannot track your order.
⭐️Missing or Damaged orders: I will always resolve any missing orders but sadly I can't refund or replace immediately, as most orders turn up after a few weeks.
❗️ Reviews: Please send a message before leaving a bad review. We cannot know there's a problem unless you tell us, and I'm always happy to take on board negative feedback.
💗Please remember we are a small business who makes lovely cat clothing from home with our kitties, EVERY order means a lot. Thank you.💗
Featured items
Items
All Items
Reviews
-
-
-
Sign in with Apple user on 09 May, 2024
5 out of 5 starsIt’s great and it came really fast!! ^_^ i will definitely order from them again
-
-
centralperksmellycat on 18 Apr, 2024
5 out of 5 starsLovely item bought as a gift for a friend's birthday, a big Animal Crossing fan so she loved it. Thank you
-
-
-
-
-
About CosmicCatClub
🌸 Unique Cat Designs & more! I sell high quality, long lasting affordable clothing only 🌸
Shop members
-
Ella Cat
Customer Service
-
Josh Fox
Designer, Owner
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Can I return my item?
This varies on the item, please contact me!
If your return is accepted, I do not refund postage costs and can’t cover any labels for a return. ⭐️
Are the T-shirt’s slim fit?
No all my clothing is regular fit and fits exactly to the size guide. I would possibly go a size up for a baggy fit
However I always recommend measuring an existing tshirt and comparing it to my size guide.
What is my tracking number?
All items are sent with standard UK delivery, this doesn't include tracking. There is a tracked option at checkout.
(International) Bags & Tees are not tracked, if you haven’t paid for tracking at checkout then I have no tracking number to give you.
What are the women’s recommended sizing UK?
XS - 34" (Size 6 / 8)
S - 36" (Size 8 / 10)
M - 40" (Size 12 / 14)
L - 44" (Size 16 / 18)
XL - 48" (Size 20 / 22)
2XL - 52" (Size 24 / 26)
Wholesale availability
I do not do any wholesale. Please do not contact me asking for wholesale prices, thank you
Gift wrapping and packaging
All my packages are wrapped in colourful packaging. I use stickers on the inside and often provide free treats. I do not include receipts.
This is a perfect gift for anyone!
My order has not arrived?
(U.K. answer) Sometimes there are delays, and this is not in my control. The estimated delivery is just an estimate and I don’t guarantee delivery days.
I always appreciate customers giving orders extra time before contacting me asking for a refund, as often it’s still on the way. I also recommend checking a few things too:
- is your address correct?
- has there been a note left by Royal Mail?
- do any neighbours have your parcel?
However if it’s clearly been many weeks and you’ve heard nothing, please contact me as I will help you out 🐱
My address is incorrect after purchasing
If I haven’t printed the label, I will happily update your address for you.
If the order has been shipped then unfortunately I cannot send another parcel and it’ll need to be collected from the address on the order.
If the address wasn’t completed or isn’t valid, I cannot refund you until it has returned back to me.
And I cannot refund shipping costs.
✅ It’s the customers responsibility to ensure they have entered the full and correct address at the time of ordering.