CrookedCastleJewels

Original handcrafted jewelry, artwork, beads and more!

Kincardine, Ontario · 0 Sales

CrookedCastleJewels

Original handcrafted jewelry, artwork, beads and more!

Kincardine, Ontario 0 Sales On Etsy since 2011

Nancy Murdoch

Contact shop owner

Nancy Murdoch

Items

No items listed at this time

About

Creativity Feeds Our Souls

We are a mom and daughter team! Yay us! All our lives we have been creating original works of art, jewelry, unique fashions, handmade paper. . . .we've been writing books and fictional stories. We live to create. It's our passion. We love to experiment and try new things. Creativity is in our blood.

We opened this store to share our creations with you! We love what we do and we hope you will love it too.

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Shop members

  • Nancy Murdoch

    Owner, Creator, Customer Service

  • Hayley Murdoch-Fyke

    Owner, Creator, Customer Service

Shop policies

Last updated on 31 January, 2016
Welcome to Crooked Castle Jewels. We are mom and daughter shop owners who love to make jewelry! Please browse though our selection of bracelets, earrings, necklaces, pendants and broaches. Ask us anything! We want you to have an excellent experience.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept payment via PayPal. PayPal accepts all major credit cards. We ship 1-3 business days after the payment has cleared.
Shipping
Normally, I ship weekdays only, no holidays or weekends. My processing time is typically 1-3 business days or 3-5 business days, depending on the time of year. Very rarely will I deviate from my estimated shipping time, but if so, purchases will ship no later than 1 day beyond.

I use Canada Post Xpresspost or Regular Parcel post with Delivery Confirmation for all orders to Canadian addresses, usually arriving 1-3 days later. For U.S. orders I use Tracked which usually takes 6 business days to receive.

I provide insurance on all purchases. If the item you purchased was either lost or damaged in shipment, I will work closely with you to help resolve this issue. If your package is marked as delivered via tracking through the postal service, it is your responsibility to check with your neighbors and to file a complaint with the postal service. Once you send me proof that this complaint was filed, I will be happy to discuss further options.
Refunds and Exchanges
I want you to be completely satisfied with your purchase. If for any reason you aren't happy with your item, please let me know and I will make it right. Just contact me and we can discuss your options. You can return the item for a full refund of the item price. Shipping prices are non-refundable and the buyer is responsible for return shipping.

The returned item should be postmarked within 72 hours of original delivery to the buyer and be received back in as-sent-condition before a full refund will be issued to the original payment method.

We will not be responsible for packages sent to an incorrect address provided by the buyer. Packages deemed undeliverable due to an incorrect address will NOT be refunded. If the package is returned, buyer accepts all costs incurred to reship. If the package becomes lost or damaged during it's failed delivery attempt to the wrong address, the buyer accepts all responsibility.

All custom orders are final sales and returns are not accepted.