CupandOwl
Announcement
Welcome To My Etsy Shop!
Shop with confidence! I will wrap your items up safely and ship as soon as possible so your beautiful items get to you as quickly as it can. If you have any concerns please message me with your questions, I am happy to help.
Cheers!
-Karen
Announcement
Welcome To My Etsy Shop!
Shop with confidence! I will wrap your items up safely and ship as soon as possible so your beautiful items get to you as quickly as it can. If you have any concerns please message me with your questions, I am happy to help.
Cheers!
-Karen
Items
Featured items
All Items
Reviews
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abaldw2 on 22 Apr, 2022
5 out of 5 starsSeller was very communicative and shipped really fast. Great experience.
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jocory1 on 21 Apr, 2022
5 out of 5 starsStunning! Very well wrapped and quickly shipped! Very pleased! Thank you!
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James on 05 Apr, 2022
5 out of 5 starsThey look good and are not chipped or cracked. Items match the china I am slowly buying. They match the description that the buyer described. Packed extremely well. Fast shipping. It was a pleasure doing business with this seller.
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ivan on 28 Mar, 2022
5 out of 5 starsexcellent and fast delivery of item. correct description of item reasonable price and shipping cost
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Tammy on 27 Mar, 2022
5 out of 5 starsGorgeous teacup! I am more than happy with it and the seller!
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WisteriaPurple on 24 Mar, 2022
5 out of 5 starsThe real one is more attractive than the photos. I love it. Prompt shipping and careful packing, I'm so happy with this shopping. Thank you very much!
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happytailsphotog on 21 Mar, 2022
5 out of 5 starsI am absolutely thrilled with my purchase! The shop owner, Karen, was absolutely wonderful to deal with throughout our conversations & transaction. The item --- a set of vintage tea cups, is even more beautiful in person. It definitely matched the description & met my expectations, & will be the perfect addition to a Victorian themed birthday event I am planning! I gave the seller a 5-star rating for her outstanding service & communication, lovely product, prompt shipping & thoughtfulness. Thank you so much, Karen, for taking the time to package the cups & saucers with love & care! The handwritten card was so thoughtful of you! Lesley :)
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Loretta on 21 Mar, 2022
5 out of 5 starsThe plate was in beautiful condition, well packaged and arrived quickly to Australia. A lovely gratitude card was which was nice to receive as well. Thank you!
About CupandOwl
It all started with one green teacup, and has now accumulated to this wonderful store.
Hi! I love to treasure hunt and research about things of the past. I'm mostly interested in teacups and chinaware, but other cool old things do tend to catch my eye. I've started this store to sell my treasures and hopefully make someone happy and start them on a collecting journey. It only starts with one, I can attest to that!
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
As the vintage nature of the items would dictate we are unable to accept refunds and our items are sold As Is. If you have any questions about the condition or would require additional photos please message us and we'd be happy to help!
Payment
We will only ship to the confirmed PayPal address, there is no exception to this so please ensure that it is accurate and up to date.
Delivery
As such it can take 2-3 business days for us to get it out on shipment to you, this is due to waiting for the fastest available courier.
Shipping rates are estimated by calculating the cost to ship an item to the furthest away place, if you don't live there, shipping may be cheaper.
If purchasing multiple items shipping will be combined to save you money. The rate shown in “purchase 2nd item” is an estimate - it is hard to predict items purchased. Any difference in the estimated price and the actual price will be refunded if greater than $3.
As this is being shipped from Canada to your location I take great care in ensuring that it makes it there safely. This shipping cost includes tracking so you can see it enroute and plan for it’s arrival, insurance for loss and the packing materials required to protect it.
We're happy to provide more accurate amounts and time estimation, please feel free to message us to learn more!
We are not responsible for postal or customs delays.
## International Buyers ##
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please refer to your customs office to determine what these additional costs will be prior to purchasing.
Additional policies and FAQs
We're reasonable people and would like nothing more than to bring you joy with your purchase.
All customer personal information is used to fulfil orders and for tax purposes only.
Privacy
To fulfil your order certain information is provided to me (which you authorized Etsy to provide me) such as your name, email address, postal address, payment information and the details of the product that you are ordering.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
All information is used to process and fulfil my orders and for federal tax purposes(up to 7 years).
Thank you for choosing Cup and Owl
If you need to contact me please email karen [!at] cupandowl.com