CupandOwl

Seller of vintage teacups and other cool old things.

Cranbrook, British Columbia
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| 1,732 Sales | 5 out of 5 stars 5 out of 5 stars

CupandOwl is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    Welcome To My Etsy Shop!
Shop with confidence! I will wrap your items up safely and ship as soon as possible so your beautiful items get to you as quickly as it can. If you have any concerns please message me with your questions, I am happy to help.
Cheers!
-Karen

Announcement

Last updated on 26 Dec, 2021

Welcome To My Etsy Shop!
Shop with confidence! I will wrap your items up safely and ship as soon as possible so your beautiful items get to you as quickly as it can. If you have any concerns please message me with your questions, I am happy to help.
Cheers!
-Karen

Items

 

All Items

Karen Tengum

Contact shop owner

Karen Tengum

Reviews

Average item review
5 out of 5 stars
(535)

About CupandOwl

Sales 1,732
On Etsy since 2015

It all started with one green teacup, and has now accumulated to this wonderful store.

Hi! I love to treasure hunt and research about things of the past. I'm mostly interested in teacups and chinaware, but other cool old things do tend to catch my eye. I've started this store to sell my treasures and hopefully make someone happy and start them on a collecting journey. It only starts with one, I can attest to that!

Shop policies

Last updated on 09 May, 2022
Welcome! We love completing and adding to collections and connecting people with awesome, unique and pretty items.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
These are fine vintage goods and we strive to ensure that we've accurately described them as we would want them described to us. We believe honesty is the best policy. Most vintage items do have some manufacturing imperfections and we try to describe most of them if they stand out. Unless the piece is incredibly rare we do not list condition poorer than we'd buy for our own collection.

As the vintage nature of the items would dictate we are unable to accept refunds and our items are sold As Is. If you have any questions about the condition or would require additional photos please message us and we'd be happy to help!
Payment
We accept PayPal, Etsy checkout and Etsy gift cards as payment for purchases. Anyone can use PayPal without needing an account. It's easy and you can pay with your Credit card there.

We will only ship to the confirmed PayPal address, there is no exception to this so please ensure that it is accurate and up to date.
Delivery
Shipping is dispatched from Cranbrook British Columbia Canada. We're pretty rural, google us if you're at all interested.

As such it can take 2-3 business days for us to get it out on shipment to you, this is due to waiting for the fastest available courier.

Shipping rates are estimated by calculating the cost to ship an item to the furthest away place, if you don't live there, shipping may be cheaper.

If purchasing multiple items shipping will be combined to save you money. The rate shown in “purchase 2nd item” is an estimate - it is hard to predict items purchased. Any difference in the estimated price and the actual price will be refunded if greater than $3.

As this is being shipped from Canada to your location I take great care in ensuring that it makes it there safely. This shipping cost includes tracking so you can see it enroute and plan for it’s arrival, insurance for loss and the packing materials required to protect it.

We're happy to provide more accurate amounts and time estimation, please feel free to message us to learn more!

We are not responsible for postal or customs delays.

## International Buyers ##
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please refer to your customs office to determine what these additional costs will be prior to purchasing.
Additional policies and FAQs
We're happy you've given us the chance to do business with you, this is a passion of ours that we can do as a family. If you have any issues at all with your order please give us the chance to make it right before leaving negative feedback.

We're reasonable people and would like nothing more than to bring you joy with your purchase.

All customer personal information is used to fulfil orders and for tax purposes only.
Privacy
##Privacy Policy##

To fulfil your order certain information is provided to me (which you authorized Etsy to provide me) such as your name, email address, postal address, payment information and the details of the product that you are ordering.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

All information is used to process and fulfil my orders and for federal tax purposes(up to 7 years).
Thank you for choosing Cup and Owl
If you need to contact me please email karen [!at] cupandowl.com