PortlandLeather

Handmade Full-Grain Leather Goods

Oregon, United States On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

PortlandLeather

Handmade Full-Grain Leather Goods

Oregon, United States | 136,481 Sales

%s out of 5 Stars

Announcement    Read below for answers to our most frequently asked questions :)

Kind and prompt customer service is important to us. Our goal is to answer every message within 1-2 business days. Thank you so much for your patience!

Please refrain from sending more than one message if you have not heard back from us!
We answer messages in order from oldest to newest, so sending a second message in the same thread means your message is moved to the back of the inbox.

To track when your order is expected to ship, simply find the date to the right of your receipt under the Purchases & Reviews tab.

We primarily ship with USPS Priority Mail and automatically provide tracking numbers on every order. Good things do take time. Every order requires time for production. Items are handmade-to-order, just for you! Check current production time & shipping options under the Shipping tab. Please note we do not currently offer international shipping.

Thank you so very much for supporting our shop!

With Kindness,
The Portland Leather Goods Team

Announcement

Last updated on 04 Nov, 2019

Read below for answers to our most frequently asked questions :)

Kind and prompt customer service is important to us. Our goal is to answer every message within 1-2 business days. Thank you so much for your patience!

Please refrain from sending more than one message if you have not heard back from us!
We answer messages in order from oldest to newest, so sending a second message in the same thread means your message is moved to the back of the inbox.

To track when your order is expected to ship, simply find the date to the right of your receipt under the Purchases & Reviews tab.

We primarily ship with USPS Priority Mail and automatically provide tracking numbers on every order. Good things do take time. Every order requires time for production. Items are handmade-to-order, just for you! Check current production time & shipping options under the Shipping tab. Please note we do not currently offer international shipping.

Thank you so very much for supporting our shop!

With Kindness,
The Portland Leather Goods Team

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    Portland Leather Goods Team

    Contact shop owner

    Portland Leather Goods Team

    Reviews

    Average item review
    5 out of 5 stars
    (24921)

    About PortlandLeather

    Sales 136,481
    On Etsy since 2014

    Shop policies

    More information

    Last updated on 08 Apr, 2020
    Frequently asked questions
    When will my order arrive?

    We are dedicated to keeping our artisans, their families, and our greater community safe during the coronavirus pandemic and have altered our production schedule to allow everyone to stay home and stay safe for as long as needed.  As of April 3rd 2020 we are only accepting pre-orders, with no promised date of delivery. For the safety of our artisans your orders will be made and processed as soon as it is safe for our employees to return to work.

    When your order has been shipped, you will automatically receive an email with a USPS tracking number so you can follow along on its journey to you!

    This is a gift—do I need to do anything to ensure recipient can’t see what I paid?

    Since our items are often gifted, we’ll never include inventory sheets or receipts in the package.

    Additional Shipping Information

    We can ship with Signature Confirmation upon request. This extra precaution helps ensure that your items arrive safely to you.

    Please note that if you opt for Signature Confirmation, USPS cannot leave your package if no one is present to sign. You may want to have your items delivered to your place of work or a post office box. If you're not available at the time of delivery, not to worry! USPS provides the option to schedule a time for re-delivery or you can pick the package up from USPS directly.

    What are your customer service hours?

    Our customer service team is temporarily working limited hours from home, with weekends off. Please be patient while waiting for a response to messages, sometimes up to 48 hours. For weekend messages, we will try to get back to you as quickly as possible once we're back to work on Monday or Tuesday.

    We answer emails from oldest to newest so if you send another message in the thread, keep in mind it automatically moves that message to the back of the line!