CuttsStudio

Cutts Studio

Toronto, Ontario | 3696 Sales

CuttsStudio

Cutts Studio

Toronto, Ontario 3696 Sales On Etsy since 2016

5 out of 5 stars (577)
Adriana

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Adriana

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Last updated on 07 Feb, 2019
Frequently asked questions
What is your shipping estimated time?

Canada - Depends on location 2-9 business days. Comes with tracking number

USA - Regular up to a week, Upgrade 3-4 business days.

International - Abut 21 business days, not always has tracking number and no guarantee on EST.

*****FOR A FASTER SHIPPING PLEASE SEND US A MESSAGE ASKING FOR OPTIONS TO YOUR SPECIFIC ADDRESS*****

I haven´t received my order yet, what should I do?

Delivery times depends on the type of shipping you paid. We do our best to ship your orders within a short time, so the rest is in the post office hands. If you have not received your order within 3-4 weeks please contact us.

What is your production time?

Our production time takes varies from 2-6 business days for small items or up to a week or two for larger orders. We can rush orders for a fee, just send us a message to check our schedule.

If you need the order for an event, please send us the date required by and your location (city, country and zipcode) before placing the order, and we will let you know if you´ll get the order on time.

What about returns or exchanges?

Any custom or personalized order can´t be return or exchanged, but we will send a replacement at our expense if we have made a mistake on your order.

If for some reason your item arrives damaged, please notify us immediately (no later than 24 hours after you received the product) with a photo of the damaged item and the packaging, so we can file a
claim with the post office and send you replacement immediately.

Please contact us if you have any problems with your order or if you are not completely satisfied with your purchase to discuss.