DarkhorseGifts

Custom Engraved Gifts

Midland, Ontario | 10983 Sales

DarkhorseGifts

Custom Engraved Gifts

Midland, Ontario 10983 Sales On Etsy since 2015

4.5 out of 5 stars (2307)
Darkhorse Gifts

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Darkhorse Gifts

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Announcement    We have some exciting news to share. We have changed our name from Darkhorse Engraving -> To DarkhorseGifts. This more closely represents what we are, a gift company.

We will continue to offer high quality products and customer service to you. In addition to engraved products we may start introducing some other types of gifts that we think you'll love.

We have a lot of new products coming down out in the coming weeks so please keep checking back

Thank you <3

Announcement

Last updated on 29 Mar, 2018

We have some exciting news to share. We have changed our name from Darkhorse Engraving -> To DarkhorseGifts. This more closely represents what we are, a gift company.

We will continue to offer high quality products and customer service to you. In addition to engraved products we may start introducing some other types of gifts that we think you'll love.

We have a lot of new products coming down out in the coming weeks so please keep checking back

Thank you <3

Updates

About

Shop members

  • Kirk

    Designer, Engraver, Owner

    I'm designer & software developer turned gift shop owner. Drummer, Aspiring Guitar player. Love music. Love creating.

Production partners

  • Printful

    Chatsworth, CA

    A fulfillment, warehousing and shipping service for small retailers

Shop policies

Last updated on 02 November, 2018
Welcome to our shop and thanks for checkin' us out!

We can't wait to design and engrave something that's just right for you or your special someone! Have a look around our shop - if you don't see what you're looking for, ask us and we'll try to make it happen! We LOVE working with customers to come up with cool new products and designs!

Remember to "LIKE" our Facebook page (https://www.facebook.com/darkhorsegiftsco) or Instagram @darkhorsegifts for updates on what we're up to!

Best Wishes

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Because of the nature of engravings being very personal and unique, we do not accept exchanges.

If there are any damages, or defects in the product that you are not happy with we will happily create you a new one and ship it out to you within 10 days of receiving the product. No need to send it back to us, just send us a photo of the defect and a description of what you're unhappy with and we will do our best to fix it and send another one out free of charge.
Payment
We accept PayPal, Credit Cards, Direct Checkout, Gift Cards.

Please make sure to verify details such as dates, names, spelling and other elements of the design. We do our best to check as well. Once engraving is complete, we cannot accept any other changes or cancelations.

Please remember to check your Etsy conversations as we may have questions and verifications for you depending on the product you've purchased.

*NOTE* You do not have to have a PayPal account to pay with credit card through PayPal. Here are some instructions that show you how to do that: https://www.etsy.com/help/article/361
Shipping
We ship via Canada Post as either a regular parcel or light packet. Most listings include tracking but some do not in order to keep the price lower. Be sure to read our shipping policies on the item(s) you're ordering. If it doesn't come with tracking, but you want it, let us know!

We ship internationally. Buyer is responsible for any applicable import duties, taxes, or other charges.

Once shipped, your parcel should be received within 4-7 business days for USA, typically 2-6 days within Canada and up to 4 weeks for international. Sometimes parcels arrive sooner or later depending on the season. For instance, the mail is much slower around Christmas time.

Please note that we cannot guarantee shipping dates. Once items are sent, we have no control over the how long it takes to arrive. Typically, shipping is pretty accurate on the amount of days estimated for delivery

More information

Last updated on 02 Nov, 2018
Frequently asked questions
Do you accept custom orders?

Yes we accept custom orders. We love to incorporate your ideas and designs into something special. For simple designs this can often be incorporated into the price. For more advanced designs, we charge a fee. If you're unsure, just ask us.

Do you send proofs?

We do not send proofs for non custom designs. If we are just replacing your information into an existing design, your information will be substituted into the design. If you request a completely custom design, then we will send a proof before engraving.

How do I add my customization information?

To customize your item, please add the respective details on the checkout page. There will be a text box that says "Add a note to DarkhorseGifts".