DesignsByAshleyJ

Custom Blog, Logo, Cards, Invites, Printables & More!

Calgary, Alberta | 20 Sales

DesignsByAshleyJ

Custom Blog, Logo, Cards, Invites, Printables & More!

Calgary, Alberta 20 Sales On Etsy since 2014

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Shop owner

Contact

Response time: within 24 hours

DesignsByAshleyJ is taking a short break

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Note from shop owner Some changes are coming! Keep your eye out! If you still have open orders please message me and we will be able to continue working!

Note from shop owner

Last updated on 15 Jul, 2018

Some changes are coming! Keep your eye out! If you still have open orders please message me and we will be able to continue working!

Ashley J

Contact shop owner

Ashley J

Response time: within 24 hours

About

Designer, Photographer, & Mom of Three

Hi I’m Ashley, Photographer & Designer. I’ve been a professional photographer since 2011, and I've been dabbling in design since 2014. I have 3 beautiful children (2 girls and a boy), and finally decided it was time to open up my design shop.

Designs By Ashley J is here to help with all your graphic and template needs. My creative style is natural, and simplistic and I tend to favor uncomplicated design; less is more. I love getting to know my clients very well, so tell me as much as you can about yourself and your business so I can work your personality into your design :)

Doing custom orders are one of my favorites, so make sure to contact the shop if you have an idea and do not see what you are looking for in the listings. Here is a list of some of the things offered ...

- Small Business Logo & Branding Design
- Stationary Design
- Business Card Design
- Wedding Invitation Design
- Wedding Sign Printables
- Greeting Cards (printable & downloadable)

I am looking forward to working with you and do not hesitate to ask if you have any questions at all.

Shop members

  • Ashley J

    Owner, Designer, Photographer

    Hi I’m Ashley, Photographer & Designer. I’ve been a professional photographer since 2011, and I've been dabbling in design since 2014. I have 3 beautiful children (2 girls and a boy), and finally decided it was time to open up my design shop.

Production partners

  • PrintWise

    Calgary, AB

    An amazing Canadian printing company that will print some of my fabulous designs.

  • White House Custom Color (WHCC) - Printing Service Company

    MN, United States

    WHCC is a FABULOUS printing service company who pride themselves in their high quality end products printed using the latest in cutting edge machinery and technology, all while promoting Eco-friendly products and sustainability.

Shop policies

More information

Last updated on 26 Jan, 2017
Frequently asked questions
Policies: Payment & Digital Delivery

Designs By Ashley J (DAJ) accepts payment via PayPal or Etsy Direct Checkout.

Files and graphics will not be sent, or custom work started, until payment has cleared.

Coupon codes must be applied to original order. No refunds for discounts will be given after payment has gone through.

**For all orders, please refer to the individual listings and shop announcements for turnaround time.

For instant downloads, no physical items will be shipped, but you will download a file instead. If you have not received a link within 30 minutes of payment, please contact us.

For all other digital products, no physical items will be shipped, but will be emailed to you upon approval of your final proofs.

Policies: Press Printed Products

For all orders, please refer to the individual listings and shop announcements for turnaround time

Only printed items ordered will be shipped to your mailing address. We have the right to refuse shipping to alternate addresses different from the one shown in your Etsy account. This is to comply with PayPal’s seller protection policy.

Some products will be sent via Canada Post (client must choose reg. or express at checkout). Others will be shipped via FedEx. Shipping charges may vary depending on products being shipped.

Policies: Digital & Premade Products

Due to the nature of digital products & not being able to return the files, as a safeguard to prevent unauthorized use of designs, once an instant download listing is purchased, no refund will be offered. If you experience any issues at all getting your files, we will gladly help.

Refunds are not available once work has been started, meaning a proof has been sent. If your proof has not been sent yet, you can cancel your order and a refund will be given. If a refund is granted, a small fee will apply to cover time spent on order & cover listing costs.

Policies: Custom Orders

Refunds may be granted if cancellation is prior to project start date. After your project start date, payment for a custom order is nonrefundable.

Please be specific when making a custom order request & provide all important details (i.e. correct spelling, size, etc.). No refunds will be offered if information given by the client is incorrect.

Also, because everyone has different tastes and expectations, & design is subjective, we cannot fully guarantee that you will "like" the final product of your custom order. Therefore, there will be no refunds granted on this reason alone.

In the case of a refund being granted, a small fee will apply to cover time spent on order & cover any costs.

Policies: Templates & Home Printing

Please read the info in each listing carefully to know which kind of digital file is included, and make sure it is the type of file you need for your specific project.

DAJ is not responsible for educating on the use of the files delivered. That being said, we will give basic instructions but working knowledge of programs needed to read the files is essential. There will be no refunds for not knowing how, or not being able, to use the files provided.

If you need a different file type, there may be an additional fee depending on what you are looking for, please ask if you have any questions.

Policies: Color Variation, Printed Items, & Communication

Final printed item & final digital proof of design you see on your computer screen may vary slightly in color. Please allow for slight color variance when printing or ordering printed products. Small color variation is not an error in printing no refunds will be offered, nor will DAJ be held responsible for color variance.

Refunds are only offered for print items on case by case basis, especially for personalized items like invitations/cards; such as wrong size, wrong paper, wrong design, etc. Include photos & explanation & we will work it out.

You, & DAJ agree to behave professional, courteous & respectful during any communication. Actions towards DAJ seen as disrespectful /unprofessional/abusive/bullying/verbal/written cruelty result

Policies: Final Proof & Turnaround

Once a proof has been approved by the client, and the item is delivered/shipped, design project is considered complete & no refund will be offered.

DAJ cannot be held responsible for any errors made to the specific design that are a direct result of insufficient information provided, or any mistakes overlooked, on the client’s part, during the design process, & after a final design proof has been approved by the client.

DAJ will use all reasonable efforts to meet quoted completion dates. However, time is not the essence of the contract & DAJ will not be liable in cases of late reporting, nor shall lateness be deemed to be a breach of contract or an act of negligence. No refunds will be offered for turnaround discrepancies.

Policies: Permissions & Copyright

DAJ is not responsible for getting permission from photographers & is not liable for reproduction copyright laws. In submitting a picture for your design, you agree that you have the rights to use that picture. DAJ is not liable for any misuse of copyrighted images. Photographer must have permission/model release.

Designs in our shop are for personal & your business use only, DAJ retains copyright to all designs, even final files. They may not be resold/redistributed/copied/shared/transferred.

DAJ reserve the right to use stock/clipart/vector in design creation, & to show finished designs in their portfolio or prints like books/magazines, now & in the future.

All fonts used are third party items, & are not included in any listings.

Policies: Concepts, Revisions, Files, & Abandoned Orders

Custom logo design will be shown 5 design concepts, & include unlimited revisions of 1 concept. All unpicked concepts are property of DAJ & it is prohibited to use/copy any unpicked concepts shown to you. All other projects include up to 3 revisions. Further revisions will be $10 each.

Please see each listing for files given. High resolution files are 300 dpi, & web elements are 72 dpi. Always back up your files as they are only stored with DAJ for 90 days.

If no response to a proof in 21 days, order is considered abandoned & will be marked as complete. Projects can be restarted for small fee.

Overall, we hope you are happy with your purchase. Be sure to contact us if you have any issues or questions so we can help :)