DianaWattersHandmade

Diana Watters Handmade

Toronto, Ontario On Etsy since 2016

11,324 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

DianaWattersHandmade

Diana Watters Handmade

Toronto, Ontario | 11,324 Sales

Announcement    SHIPPING UPDATE APRIL 24/2020: We can confirm that we are able to ship in Canada via Canada Post, and to the US via ChitChats. Please be aware that there will be significant delivery delays due to postal carrier limitations in your area. We are working hard to ship as quickly as possible! Please ensure you have the right address entered before completing your order.

Announcement

Last updated on 24 Apr, 2020

SHIPPING UPDATE APRIL 24/2020: We can confirm that we are able to ship in Canada via Canada Post, and to the US via ChitChats. Please be aware that there will be significant delivery delays due to postal carrier limitations in your area. We are working hard to ship as quickly as possible! Please ensure you have the right address entered before completing your order.

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Diana Watters

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Diana Watters

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Average item review
5 out of 5 stars
(1260)

About DianaWattersHandmade

Sales 11,324
On Etsy since 2016

An Interior Designer, turned full time cross stitcher!

I am an Interior Designer, and avid crafter that has been crocheting and doing embroidery since I was a kid. My mom macrame'd and cross stitched, my Oma got me going with crocheting, and my other grandmother started me on plastic canvas needlework. What can I say.... I was a Seventies kid! I really became passionate about cross stitch a few years ago when my sister handed me a partially completed kit, and asked if I would finish it. Needless to say, I was hooked! While I loved practising with other people's patterns, I couldn't always find the modern content I was looking for. Making my own patterns has been great because the sky is the limit in terms of ideas. My ideas come traditional ethnic textiles, graffiti, travelling, nature... you name it!

Shop policies

More information

Last updated on 02 Apr, 2020
Frequently asked questions
What are the estimated timelines for shipping?

Estimated timelines for shipping depend on the method you select.

Domestic (Within Canada):

Regular Post (FREE SHIPPING): up to 9 business days (tracking not included)
Xpress Post: 2-3 Business days (this option comes with tracking #)

To USA:

Regular Air mail (FREE SHIPPING): up to 9 business days (tracking not included)
Trackable Small Packet: 6-7 days ( this option comes with tracking #)

International (Everywhere Else)

Small Packet Air Mail: 6-9 business days

Please note that these are estimations, and package delivery timelines may be affected by weather, time of year (Christmas), and/or customs delays. Once the package is mailed, we cannot be responsible for delays that may occur.

Do you accept refunds/exchanges?

I generally do not accept returns or exchanges, but if you are truly unhappy with your product, I would like to help you in any way I can. Please contact me through Etsy conversations, and I'll do my very best to find a solution that works. If a refund is negotiated, the kit must be returned to me prior to issuing the refund. The cost of shipping would be as the purchasers expense.

My kit was damaged in the mail, what do I do?

I ensure that your package is wrapped properly prior mailing. Diana Watters Handmade cannot be held responsible for any damages that may occur while the package is in transit. That being said, I'm here to help! Contact me and we can talk about it.

There's a problem with my kit, help!

If for any reason there is a problem with your kit contents,

(ie. missing thread or needle, or a problem with the pattern), just get in touch with me, and we'll work it out together!

I am a one lady show, and little mistakes are bound to happen :)

Lost or Stolen packages

Diana Watters Handmade is not responsible for replacing lost or stolen packages.

Wrong Address attached to orders

We commit to shipping your product in a timely fashion, to the address provided. We will not be able to replace orders if you have provided an incorrect address with your order, and have not notified us of an address change prior to shipping.