EKJewelz

Mississauga, Ontario On Etsy since 2014

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

EKJewelz

Mississauga, Ontario | 121 Sales

Announcement    Spend CA$15 at EKJewelz and get 20% off your order for the month on November!

Announcement

Last updated on 19 Nov, 2017

Spend CA$15 at EKJewelz and get 20% off your order for the month on November!

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    EK Jewels

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    EK Jewels

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    About EKJewelz

    Sales 121
    On Etsy since 2014

    EK Jewelz - handmade jewellery for your every day needs.

    I've always loved jewellery. From rings to bracelets, necklaces, and more. Now, I love designing them too. Please have a look around and if you have any questions, please feel free to contact me.

    Around the web

    Shop members

    • EK Jewelz

      Owner

    Shop policies

    Last updated on 06 September, 2016
    Welcome and thank you for stopping by EK Jewelz.
    Please have a look around and feel free to contact me if you have any questions. HAPPY SHOPPING!

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 3 days of delivery
    Return items back within: 7 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalised orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Returns and exchange details
    I want you to love what you bought.
    If you don't, you can return it within a week if it's in the same condition as received. You must pay for shipping.

    You must email me first so I know you are returning the item.

    I'll refund the funds but not the shipping costs.

    I reserve the right to refuse your refund if you haven't met these simple criteria.
    Please don't abuse my good will.

    INTERNATIONAL CUSTOMERS:
    No refunds for international buyers who refuse packages due to custom fees or any other reason.
    Payment
    I accept PayPal and major credit cards (Visa, Mastercard and Amex).


    IF YOU DO NOT HAVE A PAYPAL ACCOUNT:
    You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

    Material will only be sent after payment has cleared.


    IN THE CASE OF NON-PAYMENT:
    I will send an email to the customer. If no response within two days, I will send a reminder through convo or e-mail again. If no response from that, I will send a PayPal invoice ('request money' option). And if still no response, I will send a PayPal invoice reminder. If no contact is made after all that (approx 4-5 days), I will have no other choice but to leave negative feedback due to the situation.


    INTERNATIONAL CUSTOMERS:
    *International customers are responsible for duties, taxes, and other fees incurred on international packages.*

    **Please be advised that I will NOT falsify customs documents by marking a package as a "gift" or changing the monetary value of the contents.**
    Delivery
    Once payment has cleared, all purchases are well packaged and shipped on the following Wednesday.

    Please note: stock availability will be written in each item.

    Also note that unless requested (and at an additional cost to the purchaser) there is no insurance on packages.

    Packages are sent via Canada Post Ground.
    Delivery can be anywhere from 3-5 days locally to a couple of weeks within Canada.

    International packages may take several weeks via ground.

    If packages need to be expedited and sent by courier, please convo me and I will get a rate from FedEx and advise.

    FEDEX OPTION:
    Please convo me and I will get the exact rate from FedEx and advise.
    If you do decide to go with FedEx, I will send you a separate listing / invoice.
    Once that is paid, I will send out the package and email the confirmation/tracking number.

    INTERNATIONAL CUSTOMERS:
    International packages may take several weeks via ground.

    **Please be advised that I will NOT falsify customs documents by marking a package as a "gift" or changing the monetary value of the contents.**
    Additional policies and FAQs
    Please note: Although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual colour of the product.

    Please contact me with any questions about the colour or size of any item before purchasing.

    Please note:
    50% of the Awareness jewellery sales will be added up on a monthly basis and donated to the corresponding cause of said listing.