ELOISEandLILY

Bancroft, Ontario

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Items

 
Tammy

Contact shop owner

Tammy

Reviews

Average item review
5 out of 5 stars
(1330)

About ELOISEandLILY

Sales 3,949
On Etsy since 2013

ELOISEandLILY

As a child growing up a small town in Northern Labrador I found my love for creativity. We lived a very rustic lifestyle, living off the land and building and creating much of what we needed. Now I live in Ontario, where most things are at the push of a button, a phone call or a car ride away. I take advantage of many of these conveniences but, still am a country girl at heart.

I love the look and feel of things handmade, I love the smell of wood and the satisfaction of bringing an idea to life. Things don't always turn out perfect and sometimes I wish I would have went to WalMart but, at the end of the day I know that creativity is my passion and I will always pursue it.

Shop members

  • Tammy

    Owner

Shop policies

Last updated on 20 May, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
MADE TO ORDER ITEMS ARE NON RETURNABLE
-Please measure and take note of the garment measurements.
Thank you for your understanding on this matter.
FOR READY MADE ITEMS:
-Please contact ELOISEandLILY within 14 days of receiving the item.
-Items must be returned unused and in the same condition they were shipped in.
-The buyer is responsible for paying return shipping. Shipping and customs/duty fees will not be refunded.
-Refunds will be processed once the item is recieved back.
Delivery
I usually work at a 2-3 week processing time - during this time your order will be hand cut, sewn, washed, checked for imprefections and packaged. During busy times it can be a little longer.

Estimated Delivery Times:

Canada: about 4-5 business days (priority post - tracking # provided)

USA: about 5-7 business days (regular mail - tracking number provided if the package is larger than 8"x8"x3")

International items: about 6-10 business days (air mail - no tracking number)



**Any customs / duty fees are the responsibility of the buyer.
***ELOISEandLILY is not responsible for any postal delays, problems or non delivery.
Additional policies and FAQs
ABOUT THE LINEN:
-Texture and character are part of what makes linen so beautiful. Its is normal for linen to have slubs and nubs. More so in natural and less refined linens.
-Due to the natural characteristics of linen and the dyeing process, colours may vary slightly.
-Fabrics are pre-wahsed / pre-shrunk in clear, warm water - no detergents.
**fabrics MAY have come into contact with mild detergents.

CARE INSTRUCTIONS:
Machine or hand wash in warm or cold water.
Tumble dry - low to medium heat.
Too much heat can cause your linen to shrink a LITTLE more.