Educateunite

Privacy Policy — Educate unite

Last updated: Oct 2026

This policy explains how [Your legal name/business name], trading as [Shop name], collects, uses and shares personal information when you order from or contact our Etsy shop.

1. Who is responsible for your information?

Educateunite is responsible for the personal information we use to operate this shop.

You can contact us through Etsy Messages or using these details:
Email: dove.sam84@gmail.com
Postal address: Whittlesey, peterborough
Country: UK

Etsy handles personal information separately under its own Privacy Policy: https://www.etsy.com/legal/privacy/

2. Information we collect

We receive information from Etsy when you place an order, including your name, delivery address, contact details and order information. We also receive information you send us directly, such as messages, photographs or details needed for a personalised item.

Please only provide information needed to fulfil your order or answer your enquiry.

3. How and why we use your information

We use your information to:
• Process and fulfil orders, arrange delivery and provide customer support. Where data protection law requires a lawful basis, we rely on performing our contract with you or taking steps at your request before entering a contract.
• Maintain records required by tax, accounting and other applicable laws. We rely on our legal obligations.
• Handle disputes, prevent fraud and protect our business. We rely on our legitimate interests where those interests do not override your rights.

We do not add buyers to marketing lists without their consent. If you consent to marketing, you can withdraw that consent at any time.

4. Who we share information with

We share information only where needed for the purposes described above, including with:
• Etsy, to operate our shop and manage orders.
• Delivery providers, to deliver physical orders.
• [List any production partners, fulfilment providers, cloud storage services or other providers that receive customer information; delete if none.]
• Professional advisers or public authorities where necessary for legal obligations or legal claims.

We do not sell your personal information.

5. How long we keep information

We retain order and accounting records for [Period and reason, based on applicable requirements in your country].

We retain customer messages and personalisation files for [Period or clear criteria explaining when they are deleted].

We may keep relevant information longer where necessary to meet a legal obligation or resolve an ongoing dispute. When information is no longer needed, we securely delete or dispose of it.

6. International transfers

[Describe any transfers you make through overseas service providers: identify the countries, applicable safeguards and how customers can obtain details or a copy of those safeguards. If you make no such transfers, replace this paragraph with an accurate statement.]

Etsy’s own international processing is explained in its Privacy Policy.

7. Your rights

Depending on your location and applicable law, you may have rights to access, correct or delete your information, restrict or object to its use, and receive certain information in a portable format.

Where we rely on consent, you may withdraw it at any time without affecting earlier lawful processing. Some information may need to be retained to meet legal obligations.

To exercise your rights concerning information we hold, contact us using the details above. For information held by Etsy, contact Etsy directly.

You may also complain to your local data protection authority. In the UK, this is the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/

8. Changes to this policy

We may update this policy when our practices or legal requirements change. The latest version and update date will appear here.