GlassIslandDesigns

Deeply Etched Glasses and Engraved Giftware

Peterborough, Ontario
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| 18,248 Sales | 5 out of 5 stars 5 out of 5 stars

GlassIslandDesigns is a Star Seller!

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Rave reviews

Average review rating is 4.8 or higher

Announcement    ALL CANADIAN ORDERS NOW INCLUDE GST/HST IN THE PRICE
Due to changes in the way Etsy handles the Canadian sales taxes orders sold in Canada include the GST/HST within the product price and shipping cost.

Announcement

Last updated on 26 Oct, 2022

ALL CANADIAN ORDERS NOW INCLUDE GST/HST IN THE PRICE
Due to changes in the way Etsy handles the Canadian sales taxes orders sold in Canada include the GST/HST within the product price and shipping cost.

Items

18248 Sales

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Steve and Valerie Cowle

Contact shop owner

Steve and Valerie Cowle

Reviews

Average item review
5 out of 5 stars
(2882)

About GlassIslandDesigns

Sales 18,248
On Etsy since 2014

In the Heart of the Kawarthas...

Glass Island Designs' studio is located on a small island in the heart of the scenic Kawartha Lakes in Ontario, Canada. It is here that owners Valerie and Steve design and create their unique etched and engraved glassware and gifts

For over sixteen years Valerie and Steve operated a business for stained glass and gifts, including etched glassware.

After expanding their line of custom etched glassware, they were looking for a well managed online outlet for their product. Researching the options, they decided Etsy would be a great fit and opened their Glass Island Designs online store in April 2014.

Living surrounded by beautiful countryside is an inspiration to them, and their original designs are created to reflect the natural beauty of nature. Wherever they go, the environment, as well as architecture gives them new ideas.

All their etchings are from Glass Island Designs original artwork, and the willingness and ability to go the extra mile make them the number one choice for their many returning customers.

Steve and Valerie divide the designing between them relying on each other when a creative block occurs – although they never seem to lack ideas for new designs! Inspiration can come from something they see or hear, a suggestion from a family member, or a request from a customer. Valerie and Steve both love a challenge, and are always willing to see what can be achieved.

Quality of Service is one of the highest priorities for Glass Island Designs, and as such, Steve and Valerie are only happy when their customers are happy, allowing them to boast a 5/5 star review rating on Etsy.

As well as the basic personalization offered, they are always willing to customize and work with their clients on designs until all parties are satisfied with the end result.

Glassware selected for etching is chosen for its quality and durability. Glass Island Designs' products have to be durable enough for everyday use, while still being elegant enough for weddings and gifts.

After a meticulous setup process, the etching of glassware is completed in a professional sandblasting cabinet by Valerie, Steve, and Richard.

The finished products are cleaned, and carefully packed, first in tissue, and then in bubble wrap, then finally snuggled in a box surrounded by peanuts, all to ensure your orders arrive safely.


Looking for stained glass supplies?
Check out our other shop Glass Island Supplies - glassislandsupplies.com

Shop members

  • Valerie

    Owner, Designer, Marketer

  • Steve

    Owner, Designer/Creator, Customer Service

  • Richard

    Creator, Photographer

Shop policies

Last updated on 12 August, 2022

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Etsy accepts major credit cards

Delivery

Processing time is 1-5 business days (the time between placing your order and the time it is shipped).

Orders are shipped out on Fridays (barring stat holidays), unless other arrangements have been made.
All orders are sent by tracked mail.

Canadian Orders
All orders from within Canada are shipped with Canada Post.
Delivery is Estimated at 2-9 business days (barring any unusual transit delays)

USA Orders
Standard Delivery is Estimated at 6-13 business days*
Upgraded Delivery is Estimated 2-6 business days*

*barring any unusual transit delays

Contact us if your shipping address is not serviced by USPS and we can arrange an alternative method for you.

Once your order has shipped Glass Island Designs has no further control of it, and it is then the responsibility of the selected shipping service to meet their stated estimated shipping time.

As such, Glass Island Designs cannot accept responsibility for any delays that may occur after orders have been shipped.

Note:
Shipping carriers may experience delays due to high-volume traffic in the holiday season.
With this in mind, please be sure to order far enough in advance to avoid disappointment resulting from any delays.

Remember to confirm that your shipping address is correct during check out.

Glass Island Designs cannot be held responsible if you have provided an incorrect shipping address when placing your order.
If this happens, and the order is sent and returned to us, there will be an additional shipping cost to forward your order to the final address.

Shipping costs will not be refunded unless it is agreed that item was flawed or an incorrect item was shipped.


As it is linked to the secure payment system's tracking the address cannot be changed once your order has been submitted.

If you need to have your order sent to a new address simply re-purchase the item(s) with the correct address, and then Contact Us to cancel the original order.

Note: If your order has already been shipped the address can unfortunately no longer be changed.

International Orders
Glass Island Designs is not currently shipping outside of Canada and the USA.

Delivered Orders
If your order has been delivered by the mail carrier and goes missing after delivery we cannot be held responsible.


Any fees or duties accrued in shipping outside of Canada are the responsibility of the buyer.

Additional policies and FAQs

***** PLEASE READ *****
Regardless of whether you have had prior contact with us before placing your order please include all personalization requests in either the personalization box or in the 'notes to seller' section of your order.

PLEASE DOUBLE CHECK SPELLING and DATES are CORRECT before you place your order as we cannot be responsible for errors resulting from incorrect information.

FONT SELECTION
If no font is selected but personalization is included then we will select a font at our discretion to avoid delays in processing and shipping your order to you.

If a font is selected but personalization is not included then we will send your order without personalization to avoid delays in processing and shipping your order to you.


All our glassware is etched by hand and as such small variations can occur.

We reserve the right to change the style of glasses and/or manufacturer from the ones shown in our images to maintain the quality or due to availability.