HookAndStemCo

Timeless Home Furnishings and Accessories

Toronto, Ontario
13,250 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

HookAndStemCo is taking a short break

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Note from shop owner Hi there, thanks for stopping by. Our shop is temporarily closed and will re-open for product drops and new releases. Follow us on Instagram @hookandstem to get updates. Stay safe & well!

Note from shop owner

Last updated on 14 Jun, 2021

Hi there, thanks for stopping by. Our shop is temporarily closed and will re-open for product drops and new releases. Follow us on Instagram @hookandstem to get updates. Stay safe & well!

Claire and Mike Clarke

Contact shop owner

Claire and Mike Clarke

Reviews

Average item review
5 out of 5 stars
(2053)

About HookAndStemCo

Sales 13,250
On Etsy since 2014

Reclaiming forgotten resources

We're a husband and wife team working out of Toronto, On. We love reclaimed wood (who doesn't?) and we strive to use as much of it as possible. Barns, factories, homes and many more old structures are torn down every year. Inside those haggard looking buildings are gold mines of gorgeous wood. Wood that has 100+ years of character. If we reuse wood that's already been milled, we're reducing the amount of deforestation and protecting our planet.

We want our customers to feel good about buying our products and reusing materials that were destined for the landfill.

Shop members

  • Claire

    Owner, Creator, Curator

  • Mike

    Owner, Photographer, Creator

Production partners

  • Ceramics

    Canada

    Works with us to create our beautiful ceramics to our exact specifications.

Shop policies

Last updated on 06 August, 2019
A little bit of nature, right in your home—wooden catchall trays, serving boards, cheese or jam spreaders, cooking utensils and miscellaneous home decor items designed to serve a purpose and spark conversation.
Each piece is made to order by Mike and Claire, meticulously finished to create something that will bring warmth to your space (or another’s) and transcend generations. We use reclaimed wood wherever possible, otherwise sourcing materials locally and sustainably.

Want to learn more about our story? Check out the shop’s About section.

Thanks for stopping by!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are unsatisfied with your purchase in any way, please contact us and we will work to make things right!

We will replace any piece that is damaged on arrival free of charge. Please contact us within 2 days of receipt. We stand behind our work and strive for high customer satisfaction.

We will refund or exchange within 7 days of receiving your purchase. Buyer is responsible for return shipping and product must be in resalable condition. A 20% restocking fee will apply. Shipping costs are not refundable. US/International customers must prepay any duties and taxes for re-entrance into Canada. Custom orders are final sale. Customers are responsible for any loss of value.
Payment
We accept both PayPal payments plus Direct Checkout with any major credit card. If you have any questions, please drop us a line!
Delivery
US Shipments:

All US orders (except those shipping to Puerto Rico and Hawaii) ship UPS ground/standard with the exception of ring dishes which ship with USPS. Feel free to message us if you are looking for a shipping upgrade.

Canadian Shipments:

Canadian orders ship with Canada Post. Feel free to message us if you are looking for a shipping upgrade.

International Shipments:

International shipments ship with Canada Post International Parcel. For expedited shipping, please convo us.


**Please note that lead time on custom orders is 3 weeks. We thank you for your patience as we create a unique piece just for you!
Additional policies and FAQs
If you're looking for a custom product, please contact us and we'd be happy to discuss it with you.

**Please note that lead time on custom orders is 4 weeks. We thank you for your patience as we create a unique piece just for you!

Wholesale information and pricing is available.

**CARE** - For Your Wooden Products:

Each piece should be treated with care to ensure that it stands the test of time.

Our products are not dishwasher safe--please don't drown them :) Instead, clean your product after each use with a little soap and hot water, by hand. Do not submerge for an extended period of time, as this could cause the board to split/warp. Give it a wipe with a towel and allow it to dry upright, away from other boards and kitchen utensils. To disinfect, use lemon juice, white vinegar hydrogen peroxide or orange pop (not really--just checking if we still have your attention).

Once a month, apply our Rejuvenating Wax or mineral oil to maintain the item's finish, discourage cracking, and protect against both bacteria and water absorption. Using a lint free cloth, wipe on your wax/oil in the direction of the woodgrain. Apply several coats, allowing the item to dry in between. After about 4-6 hours, wipe away the excess substance that didn't soak in. Avoid using vegetable oil, which can cause your piece to get stinky!

Voila--you're done! Using these simple steps will ensure your item has a long and prosperous life.