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Cancellations: not accepted
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Frequently asked questions
Can I request a fully custom design?
Yes! We love custom work. Just send us a message with what you have in mind, and we’ll get back to you with options and a quote.
What if my order arrives damaged or incorrect?
Please contact us right away with a photo - we’ll make it right as quickly as possible.
Can I order just one item, or do I need to buy in bulk?
You’re welcome to order just one! Every item is made-to-order, whether it’s one piece or several.
How long does it take to make an order?
It takes 2-5 business days to make an order, but production times may be extended due to high order volume or during major holidays. We appreciate your understanding and patience!
How long does it take to ship an order?
Shipping time depends on the destination country, but typically takes around 9–12 business days.