
Announcement
Etsy is “not accurate” on shipping cost on multiple plants, please contact us for shipping quote or shop at our website ( more accurate)
www.jbbexoticplants.ca
We ship with 3 major couriers UPS, FedEx and Purolator overnight wrap in fleece ,thermal & Heat Pack at this time of year
Items
All Items
Reviews
-
Laura on 18 Jan, 2023
5 out of 5 starsI just received my order the other day and am absolutely in love with the variegated hoya heart kerri. The hoya arrived in mint condition and had a heating pack, very well packaged, no damage when it arrived. I would order at this store again in a heartbeat. :)
-
Jackie on 17 Jan, 2023
5 out of 5 starsOrder arrive very quickly beautiful plant and perfect packaging I recommend this shop 🥰
-
Michelle Roote on 30 Nov, 2022
5 out of 5 starsAnother beautiful treasure! Thank you to this amazing seller!
-
-
-
Tracy on 25 Oct, 2022
5 out of 5 starsPlants came well packed, came overnight, very nice chunk of 🪴 . Very happy thank you Paula and James. ⭐️⭐️⭐️⭐️⭐️⭐️
-
-
xuanxuanxuanxuan on 21 Oct, 2022
5 out of 5 starsfast shipping, wonderful plant condition, excellent purchase experience!
-
Kourtney on 25 Jan, 2023
5 out of 5 starsThis is the second time I have purchased from JBB and I am over the moon once again. The customer service is spot on, the plants are stunning and healthy, and the packaging is perfect for the Canadian winters ! Thanks again! I can’t wait to place my next order 🥰
-
About JBBExoticPlants
-
Epipremnum Marble
-
Epipremnum Hanuman Sp Bali
-
Beauty Queen ( white snake plant)
-
Monstera Albo
-
Large Tiger Thai Constellation
Bringing you rare and unique tropical plants from across the globe at affordable price .
We are based in Canada but travel throughout Asia looking for hard to find species of plants. Plants are shipped from our location in Woodstock Ontario.
Production partners
-
UniHeat
Canada
Heat Packs
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Sizing Details
Each plant is unique and may vary from the images shown. Unless specified otherwise buyers may receive a different plant.
Order Packing
Orders are collected throughout the week, packed for shipping on Sunday and shipped out Monday & Tuesday for the following weeks' orders. This is method is put in place to avoid plants being held over the weekend at post offices.
Do you ship to PO Boxes?
No, do not ship our plants to PO Boxes.
Are the plants shipped potted?
We shipped either bare root in sphagnum or in start pot, will required to be repotted by the buyer.
How much does shipping cost?
Our shop uses the calculated shipping method. Our goal is for customers to receive their plants within 1-2 Days during the colder season. We do use FedEx or UPS to ship all our packages however Etsy only integrates Canada Post pricing into their platform when checking out.
Can I do pick-up?
Local pick up is available for Kitchener Woodstock Ontario. Sometime Surrey BC depending on the Stock availability. Please message to receive the local pick up discount code before check out and to arrange a time.
I'm on the hunt for a specific exotic plant, can you help?
Yes! We would love to. Feel free to send us the name, a picture or description and we will try our best to find it for you.
Return Policy
Our shop strives our best to hand select the healthiest plants for all of our customers. We understand plants are delicate and damage may occur however we do not offer any refunds. In the cause of an issue the buyer and shop can discuss either a replacement plant or shop credit to use on a future purchase. The buyer must return the damaged item in order to receive either the replacement or shop credit. We will provide a return label when this issue occur.
How do you ship during the colder seasons?
We wrap plants in double sided thermal bubble wrap. We also offer 60, 72 and 96 hour heat packs for an additional $5-$6.
My plant arrived with cold damage, what is your shop policy on that?
Purchases made during the winter season is at the risk of the buyer. We do everything we can with due diligence to ensure its warm and safe arrival but we do not offer refunds for cold damaged plants as it is out of our control.