
KairiWolfArt is taking a short break
Reviews
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bri on 05 Jan, 2023
4 out of 5 starsThe base is good, but the shipping wait is not worth it. I ordered October 17th and it’s January 5th. The seller was helpful with information but almost 4 months is stressful wait. For almost $200 the base is great so I appreciate everything else but the wait was just not for me.
Kairi responded on 11 Jan, 2023
Hi! I'm glad it arrived and apologies on the delay that shipping courier has treated on your package. From the time you ordered, it averagely takes 1-2 months of production (I am only one person who works on these orders), the duration of when the order was prepped and shipped, the shipping companies were reaching towards heavy traffic of shipments and holidays. My Suggestion is next time to read the product description of the time it takes to make, and to order around the time when it isn't near the holidays. None the less, I am super thrilled it arrived to you safely, and hope to see progress of it!
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Matt on 18 Oct, 2022
4 out of 5 starsBase was used for a partial commission. The base itself was pretty easy to work with and nice quality. I will say that it was hard to get hot glue to stick to the base sometimes- i had to scratch up parts of the foam to get it to stick. The base itself is also pretty heavy, but that wasn’t too much of an issue. Shipping took a very long time- way more than originally expected. Overall experience with this base was pretty good. I would buy again but if you plan on getting a base from this maker definitely buy it pretty far in advance since you will be waiting a while for it to be shipped. Pictured is the suit I made with the headbase.
Kairi responded on 21 Oct, 2022
Hi! Thanks for the review! Here is some things in response: the material is upholstery foam with a release agent wax, in the bio of the product explains how you can work with this for better performance of glueing! I always suggest people to please read product description before purchasing :). The base was casted using flex foam 6, as flex foam 3 from the manufacture at the time were having issues. The shipping took a very long time due to FedEx losing the order of flex foam, we had to wait another 1-2 months for manufacture to produce a new batch of flex foam material, as they were back ordered from large demand. Usually I ship my orders on time, but had a big hiccup with all of this due to manufacture’s bad batch encounter, lost order, and back order of materials they needed! Hope this helps!
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Taijitu on 07 Oct, 2022
4 out of 5 starsTook quite a long time to get here, Ordered beginning of May, finally received it in September. Seller has pretty good communication all together though! I'm glad it got here!
Kairi responded on 10 Oct, 2022
Hello! I'm not sure why it took a while to get there (Postal can be iffy sometimes), but am happy to see it has arrived!
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Alex on 25 Jul, 2022
3 out of 5 starsThe fursuit head is nicely done, only a few minor issues with the foam which will be covered with fur anyways. The low rating is due to a lack of communication from the seller. Took 3 months to receive the product with no updates from the seller on the status.
Kairi responded on 06 Aug, 2022
Hiya! Thanks for the review! I have indeed informed every client (especially you) through DM's on Etsy of the updated status. I as well recommended for you to follow me on Twitter to keep track as Etsy does not provide a public journaling system :). My foam head states that the item itself takes several weeks (unfortunately due to B/O of supplies, that was a 1/2month wait, and FedEx loosing the shipping crate, I had to wait another month to receive the order.) None-the-less, glad it arrived and that you enjoyed working with it!
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Delest on 08 May, 2022
4 out of 5 starsHead base is very high quality, eye blanks are also very high quality. Though I did order it to be carved but I received it uncarved. Getting a refund though. Also took quite awhile to ship. Bought it in mid February and didn’t receive it until late April.
Kairi responded on 10 May, 2022
Hi, thanks for the review! My apologies on sending the foam head uncarved! I could have misread the order details (oups :S)! Once bought, it states that the item takes between 1-6weeks and sometimes longer depending if the materials needed are in stock from manufacture. For the shipping part, once dropped off to postage service, am no longer reliable or able to rush their procedure with this :S, which is why I highly recommend my clients to always choose tracking when checking out. I'm glad it arrived safely and hope you enjoy working with it!
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Fayne on 15 Dec, 2022
5 out of 5 starsThis base is amazing! The shipping was iffy but Kairi was amazing with communication! I definitely reccomend.
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Teresa on 11 Dec, 2022
5 out of 5 starsshipping didn't take too long and I'm in love with the base it's prefect:))
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Jay on 29 Aug, 2022
5 out of 5 starsGreat quality, Great from hot gluing on foam!
Kairi responded on 31 Aug, 2022
Hello, thanks for the review! Am happy to know that you're satisfied! If you have any questions in regards of our order, please let me know and I'll help in any way that I can :). Thank you again for shopping at my store!
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Knox on 24 Aug, 2022
5 out of 5 starsI bought this base for a commission and I LOVE it so much! Such a lovely style + I love the overall shape of this head! Hoping to add some pictures once I'm able to. I highly recommend this seller <3
Kairi responded on 29 Aug, 2022
Hi! I'm glad you love it and thank you so much for the patience on receiving it <3. I'm so happy it arrived to you safely! Please do share some photos! If you have any questions, let me know! I'd be more then happy to help what whatever I know knowledge wise :3 P.S - I'll be re-opening up my store again soon, currently placed on vacation mode to re-organize the stock I have, and give myself a bit of vacation haha!
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Piper on 12 Aug, 2022
5 out of 5 starsAAAAA SHES FINALLY HERE!!! I was so thrilled to see her, and make her when she came! Although it was worth the wait, the head base did arrive a few months late due to problems occurred by the supplier of this seller, So I was glad to hear they got everything sorted out! The seller was so kind and patient and honestly deserves so much for their kindness through customer service. When I asked for updates they gave them to me without hesitation and was overall wonderful service!! 1OO% recommend this seller and their work if your looking to creat your suit/project. Will definitely buy again!!! :D
Kairi responded on 17 Aug, 2022
Thank you for your review and understanding! Your patience as well as many others have been super! I also LOVE the work you did with the base!!! Please keep up the good work OuO! <3
About KairiWolfArt
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Shop members
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Kairi
Owner
Hiya! My name is Alia, ppl also call me as Kairi/Deedee - I'm a furry artist and full time falconer who owns a center called "Northern wings Falconry & Birds of Prey education Center"! most profits here goes to the birds of prey! Enjoy!
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
More information
Frequently asked questions
How long does my order usually process?
Depending what you buy, foam heads usually take between 2-3 months on average, while printed parts take 2-4 weeks.
My foam head arrived with some holes! Is it still usable?
Yes! It is! The foam heads are to be covered by fabric material, not to be used as is. Most area's that have minor holes are in spots that are to be cut anyways. I do not send a foam head out to my clients if it's not considered a proper cast. I only send out Grade A & B’s, and only discount for grade C and D’s of quality from the casted foams.
Do you sell "Misscast" foam heads?
I do! However, I do not place them in my store to sell. If you're wanting to buy a misscast off of me for a discounted price, follow me on twitter, as I share them from there.
I received my order, yet decided I don't have the time to work on it, and wish to return and get a refund/coupon. Is this possible?
No, it is not exchangeable/returnable/coupon after the 14 day period of when it is marked delivered through courier tracking. Please read my Returns & Exchange form before purchasing.
My foam head seems to have a weird odor, what is it!?
The smell coming off of your foam is the material used to prep the silicone before pouring the foam liquid. It's a wax base material called ease release 2832, it ensure’s that after the cast is fully cured, can be removed easily without struggle. It is a must-need product to use.
My item has not arrived! I want a refund!
Sorry you had to go through this! Unfortunately, I don't refund items lost in the mail. If you chose tracking with your item, here is the one of the following options:
- Contact postal services to find out what's happening with your item.
- Resend a new item out once postal service compensates for the lost item value back into my account.
- Give a discount for your next order if postal admitted through email that they failed on their behalf. (I am not responsible once it is in couriers hands)
What I refuse to offer from your lost item:
- A refund. No exceptions.
- A replacement if you’ve have not paid tracking with your original item before it got lost. (Free shipping does not count or cover this)
- Any error made on your behalf