LayaliHorizon

I am committed to protecting your privacy and handling your information responsibly.

Effective Date: Sep.20.2025

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy
to learn more about its privacy practices.

1. Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

Name

Email address

Phone numbers

Postal address

Payment information

Details of the product you ordered

Additionally, if you contact me directly for custom orders, you may choose to provide extra information such as personalization details (names, dates, or hand-drawn designs).

I do not collect sensitive personal information such as social security numbers or government IDs.

2. Why I Need Your Information and How I Use It

I rely on your information for a few reasons:

Order fulfillment & customer service: To process and ship your orders, respond to inquiries, and address issues or disputes.

Legal compliance: To retain records as required by tax or other applicable laws.

Legitimate business interests: To improve my products, services, and customer experience.

Marketing communications: Only if you have given your express consent, such as signing up for my newsletter. You may revoke consent at any time.

You can unsubscribe from our marketing communications at any time by following the instructions in our emails or contacting us directly.


I will never use your personal information for marketing purposes without your explicit consent.

3. Information Sharing and Disclosure

I share personal information only when necessary:

Etsy: To provide services and comply with Etsy’s policies.

Service providers: Such as shipping carriers, who help fulfill your orders. They only get the information necessary to perform their service.

Business transfers: In the event of a sale or merger of my shop, only as required by law.

Legal compliance: To respond to legal requests, enforce agreements, prevent fraud, or protect rights and safety.

4. Data Retention

I retain your personal information only as long as necessary to provide my services and comply with legal obligations. Typically, I retain data for up to 4 years, unless otherwise required by law.

5. Transfers of Personal Information Outside the EU

If I store or process your information via third-party hosting services outside the EU, including in the United States, your personal information may be subject to different data protection laws. I rely on appropriate safeguards to protect your information during these transfers.

I implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Transfers are conducted in compliance with applicable data protection laws, including GDPR where applicable.

6. Your Rights

If you live in certain territories, including the EU, you have rights regarding your personal information:

Access: You can request a copy of the data I hold about you.

Change, restrict, delete: You can ask me to update, limit, or erase your information.

Object: You can object to processing for legitimate interests or marketing purposes (after giving consent).

Complain: You have the right to raise concerns with your local data protection authority.

7. How to Contact Me

For privacy-related questions, you can reach me at:

Email: service@layali-horizon.com

I am the data controller of your personal information and will respond to privacy requests as required by law.

For privacy concerns related to Etsy, you may also contact Etsy at Etsy Help ( https://www.etsy.com/help )
.