LibertyandLove

Customer satisfaction is VERY important to me. You can count on me for helpful, cheerful and reliable customer service. If you are not FULLY satisfied with your visit to Liberty & Love, contact me and I’ll fix things up for you asap!

 Please don’t leave a review if you haven’t contacted me for a satisfactory resolution, I strive to make it right.
Damage during Shipping
All items are carefully inspected and are packed for safe shipping. It is extremely rare for damage to occur en route but in the event of such an occurrence, please contact me!
Thanks,
Sue

Liberty & Love accepts payment through Direct Check Out on Etsy, Etsy Gift Cards and Paypal. You do not need a PayPal account to pay with a credit card, debit or echeck-- just follow the steps through Esty Checkout to the Paypal or Credit Card links to complete your purchase. Helpful checkout information can be found at http://www.etsy.com/faq_buying.php 
Please contact me if you require assistance...I'm happy to help!
Payment at the time of the order is required.

All Liberty & Love pieces will arrive from Canada packaged in bubble wrap inside an organza gift bag- ready to give or to enjoy yourself. Protective bubblewrap envelopes & careful wrapping ensured.
Items will be shipped through Canada Post within 1-2 days of receiving payment. Items are shipped by Regular Oversize Lettermail (Canada) or Airmail Small Packet (US & International).
Please contact me if you require FASTER DELIVERY or other upgrades (additional insurance, tracking, delivery confirmation) and I will adjust the listing for the additional shipping charges.

Estimated Delivery Guidelines below are from Canada Post – these are the ‘normal’ delivery estimates but please know these are guidelines only and can be significantly affected by mail volume, holidays, customs delays and your location within your own country.

CANADA
Items are shipped by Oversize Letter Mail (Bubble-wrap Envelope). Shipping charges include the postal charge and protective envelope.
Delivery within Canada is usually estimated in 3 – 10 Business Days, depending on your location.
Allow longer wait times at Christmas as Canada Post is extremely busy and therefore I have no control over time delays.
(Unless you have requested and paid for Expedited Shipping with Tracking)

UNITED STATES
Items are shipped by Small Packet Air (Bubble-wrap Envelope) Shipping charges include the postal charge and protective envelope.
Normal delivery is in 7-14 Business Days depending on your location. On occasion, packages travel slowly through US Customs, and this can significantly delay delivery. Other delays can result from holidays and high mail volume.
Allow longer wait times at Christmas as Canada Post is extremely busy and therefore I have no control over time delays.
Please contact me with any questions or concerns.
Expedited shipping or Tracking are available as a delivery times are shorter (estimated 4-8 business days) and tracking is included for this method. Please contact me for pricing if you are interested.
Customers are responsible for any duty or customs charges from your home country.

INTERNATIONAL
** Items are shipped by Small Packet Air (Bubble-wrap envelope).
Normal delivery is approximately 15 Business Days. Sometimes, packages pass slowly through your country’s Customs, and this can significantly delay delivery. Other delays can result from holidays and high mail volume.
Allow longer wait times at Christmas as Canada Post is extremely busy and therefore I have no control over time delays.
Customers are responsible for any duty or customs charges from your home country.

Thanks so much for stopping by!!!
Sue

Wholesale is available!
Please contact me if your shop wishes to carry my line. I'd love to work with you!!!

I hope you love what you see here and are inspired, just as I am, and that you come & visit often!


Sue💗