Customer satisfaction is VERY important to me. You can count on me for helpful, cheerful and reliable customer service. If you are not FULLY satisfied with your visit to Liberty & Love, contact me immediately and we'll fix things up for you asap!

* Please understand that Custom Orders are FINAL SALE.

Damage during Shipping:
All items are carefully inspected prior to and are packed for safe shipping. It is extremely rare for damage to occur en route but in the event of such an occurrence, please contact me immediately. I will be most happy to assist!
Thanks,
Sue

Liberty & Love accepts payment through Direct Check Out on Etsy, Etsy Gift Cards and Paypal. You do not need a PayPal account to pay with a credit card, debit or echeck-- just follow the steps through Esty Checkout to the Paypal or Credit Card links to complete your purchase. Helpful checkout information can be found at http://www.etsy.com/faq_buying.php 
Please contact me if you require assistance...I'm happy to help!
Payment at the time of the order is required.

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SHIPPING INFORMATION - PLEASE READ

** All Liberty & Love pieces will arrive from CANADA wrapped in tissue & a gift bag, ready to give or to enjoy yourself. Protective bubblewrap envelopes or box and careful wrapping ensure safe delivery to their destination.

** Items will be shipped through Canada Post within 3 days of receiving payment. Items are shipped as follows unless otherwise requested by you prior to purchase. Please contact me if you require faster delivery or other upgrades (additional insurance, tracking, delivery confirmation) and I will adjust the listing for the additional shipping charges.

** Estimated Delivery Guidelines below are from Canada Post – these are the ‘normal’ delivery estimates but please know these are guidelines only and can be significantly affected by mail volume, holidays, customs delays and your location within your own country.

CANADA
** Items are shipped by Letter Mail (Bubble-wrap Envelope or box). Shipping charges include the postal charge and protective envelope.
** Delivery within Canada is usually estimated in 3 – 10 business days, depending on your location.

UNITED STATES
** Items are shipped by Letter Mail (Bubble-wrap Envelope or box). Expected and normal delivery is in 7-12 business days depending on your location. On occasion, packages travel slowly through US Customs, and this can significantly delay delivery. Other delays can result from holidays and high mail volume. Please contact me with any questions or concerns.
** Shipping charges include the actual postal charge from Canada Post and the protective envelope. Expedited shipping or Tracking are available as an upgrade—delivery times are shorter (estimated 4-8 business days) and tracking is included for this method. Please contact me for pricing if you are interested.
** Customers are responsible for any duty or customs charges from your home country.

INTERNATIONAL
** Items are shipped by Letter Mail (Bubble-wrap Envelope or box).
** Expected delivery is approximately 15 business days. Sometimes, packages pass slowly through your country’s Customs, and this can significantly delay delivery. Other delays can result from holidays and high mail volume. *Shipping charges include the actual postal charge from Canada Post and the protective envelope.
** Customers are responsible for any duty or customs charges from your home country.

Thanks so much for stopping by!!!
Sue

Wholesale is available.
I am currently available in selected shops across Canada.
Please contact me if your shop wishes to carry my line. I'd love to work with you!!!

I hope you love what you see here and are inspired, just as I am, and that you come & visit often!

Sue ♥