LovelyGrainStudio

Lovely Grain Studio, LLC | Made by Hand in Columbus, OH

Ohio, United States | 1509 Sales

LovelyGrainStudio

Lovely Grain Studio, LLC | Made by Hand in Columbus, OH

Ohio, United States 1509 Sales On Etsy since 2014

5 out of 5 stars
(388)

LovelyGrainStudio is taking a short break

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Note from shop owner I am currently on vacation mode to catch up on orders! I will reopen as soon as possible!
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To stay up to date, follow me on Instagram (@lovelygrainstudio) where I offer coupon codes, shop updates, and more!

Note from shop owner

Last updated on 17 Oct, 2018

I am currently on vacation mode to catch up on orders! I will reopen as soon as possible!
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To stay up to date, follow me on Instagram (@lovelygrainstudio) where I offer coupon codes, shop updates, and more!

Brooke Dusenberry

Contact shop owner

Brooke Dusenberry

Updates

Polishing these keychains so they are clean and the natural wood can shine through. Next up, adding key rings!

About

Made By Hand in Columbus, Ohio

Hello! I'm Brooke! I'm the maker, designer, shipper, email answerer, and everything in between for Lovely Grain Studio. This is truly a one-woman, handmade operation.

In February 2017, I made the leap into working at LGS full time. It's been exhilarating and nerve racking all at once, and is definitely the boldest thing I've done in my adult life. I'm so thankful that you're here and you're following along on my small business adventure!

Around the web

Shop members

  • Brooke Dusenberry

    Owner, Maker

    Hello there! I'm Brooke! I'm happiest with a cup of coffee, paint on my hands, my fur babes, and music playing. I'm honored to be able to create pieces for your home. My hope is that each piece will bring positivity and happiness into your home!

Shop policies

Last updated on 01 August, 2017
About:
Lovely Grain Studio believes in shopping small, remarkable customer service, prompt communication, and creating unique keepsakes that you will treasure for a lifetime!

We welcome your ideas and LOVE creating custom orders! Convo us with your ideas and requests. You can also contact us directly at lovelygrainstudio [!at] gmail.com! We will respond promptly and start the creative process together!

Customization:
Several of the designs we offer are personalized specifically for you! If you are purchasing a customized item, please leave us a note during checkout with your customization needs. Don’t worry, if you forget to do this! Lovely Grain Studio will contact you via Etsy convos for the necessary information. If you realize the custom information is missing before we do, please send us a convo to help expedite the process! Failing to enter the information in the note during purchase will create a delay in the promised production schedule. This can vary from a few days to weeks!

Interested in A Custom Order?
We love collaborating with our customers and working together to create your ideas! Shoot us a convo message with your requests, ideas, or even a sketch. Together, we will review all the details to ensure your vision is met and we will create a custom listing for you!

Note: All custom orders are the sole property of Lovely Grain Studio. We reserve the right to list previously custom designs in our shop for sale.


Wholesale:
Lovely Grain Studio is proud to offer wholesale pricing to businesses. If you are interested in wholesale information, please convo us through Etsy or contact us directly at lovelygrainstudio [!at] gmail.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns and Refunds:
We work hard to make sure you are over-the-moon-in-love with your purchase! If you find yourself unsatisfied with your purchase, we will work with you to resolve any issues or concerns you might have. Please contact us directly through Etsy convo’s or at lovelygrainstudio [!at] gmail.com to discuss a refund or exchange. Any personalized item cannot be return for a refund, due to the custom nature of the purchase.

We will not issue a refund if you wish to cancel your order due to lead times, which are stated on every item listing.
Payment
Payment Methods:
Lovely Grain Studio accepts credit cards through Paypal and payments through Etsy Checkout.

International Buyer:
Convo us and we can set up a custom listing with accurate shipping fees for your international order! Lead times will vary, depending on your location and can take 2-8 weeks to arrive. Duty fees from your country may apply to your order as well, and Lovely Grain Studio cannot predict or quote you for these. We are not responsible for such fees. Be sure to respond to any customs notices left for you. If customs tries to contact you or deliver your package and you do not respond or pick it up it will be returned. If your order returns to Lovely Grain Studio for any reason, you will be asked to repay the original shipping fees.

Wholesale:
Lovely Grain Studio is proud to offer wholesale pricing to businesses. If you are interested in wholesale information, please convo us through Etsy or contact us directly at lovelygrainstudio [!at] gmail.com
Shipping
Shipping:
All of our items are shipped with tracking information and we will send an email confirmation with this information! Most orders will ship after 2-3 weeks.

If you have an upcoming event and need it by a specific date, please convo us before purchasing! We will do our best to rush your order for you, but it may result in upgraded shipping and/or a rush order fee.
*The House of Belonging is not responsible for undelivered, mis delivered due to incorrect address, or packages that are damaged or destroyed in transit.

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All items will ship to your ETSY ADDRESS. Please be certain your Etsy shipping information is correct. If an order is shipped to the incorrect address due to incorrect information at checkout, the buyer is responsible for any additional shipping charges incurred (return shipping to Lovely Grain Studio, shipment back to the correct address, etc).
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Lovely Grain Studio is not responsible for packages that are damaged or destroyed in transit. LGS is not responsible for packages that are misdelivered, lost, stolen, or undelivered during transit. We are unable to offer you a refund on these issues, as we are not the ones delivering the package and are not responsible.