MalamooseDogCo

Handcrafted Enrichment, Proudly Canadian

Strathmore, Alberta
|
| 221 Sales | 5 out of 5 stars 5 out of 5 stars

MalamooseDogCo is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for visiting the Malamoose Etsy store!
Follow us on our socials for all of the latest updates and announcements.

Announcement

Last updated on 29 Oct, 2022

Thank you for visiting the Malamoose Etsy store!
Follow us on our socials for all of the latest updates and announcements.

Items

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Terrilynn Emberly

Contact shop owner

Terrilynn Emberly

Reviews

Average item review
5 out of 5 stars
(85)

About MalamooseDogCo

Sales 221
On Etsy since 2015
Video summary: Not quite sure what a snuffle mat is? We have your answer!

Why "Malamoose" You Ask?

It started with our dog, Juno. She is our Malamute/German Shepherd/Lab Retriever mix that we adopted in 2016. We were searching for some toys to keep her brain busy, but I couldn't find what I was looking for locally so I decided to make it myself! Malamoose was born. Juno has many nicknames... Monkeybutt, JunoBeans, Stinker, JunoBum... the list goes on, but one of the first nicknames that she had after coming home with us was Moose. I was racking my brain, wondering what to call my business and Malamoose popped into my head (a combination of Malamute and Moose) and it’s been perfect ever since! Since then we have been hand crafting products that are inspired by our dog, but made for yours!

Shop members

  • Terrilynn

    Owner

    Hello! I am the proud owner of Malamoose & I have always been an animal lover. I am originally from Nova Scotia and I moved to Alberta in 2009. The rest is history...

  • Juno

    Chief Testing Officer

    She is the true inspiration behind everything that Malamoose is! She will personally inspect every order before it ships! She stole my heart from the first time that we met her at the shelter.

  • My better half

    Support

    Malamoose wouldn't be what it is without him! He's my IT (and emotional) support. He helps me work through my frustrations when I can't see the solution or when I just won't get out of my own way.

Production partners

  • Mo's Bows

    Calgary, AB

    Awesome maker of cute pet bowties!

  • Rider's Rustic Woodworking

    Calgary, AB

    Located at the footsteps of the beautiful Rocky Mountains in Calgary, AB, Rider's Rustic Woodworking is run by a husband and wife duo.

Shop policies

Last updated on 08 Oct, 2018

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on 11 May, 2022

Frequently asked questions

Shipping Information

All items will be shipped with Canada Post via the method selected at checkout. Some methods do not come with tracking information, so if you wish to have tracking please select the corresponding one.

Delivery Issues
We understand that sometimes life happens. Sometimes packages get lost in the mail, are stolen, or arrive damaged. Unfortunately, MalaMoose cannot prevent any of these issues and cannot be held responsible should this happen. If you have any concerns with the delivery of your package, please email malamoosedogco@gmail.com and we will be happy to assist you in the best way we can!

Care instructions

- A snuffle mat should be hand washed to ensure longevity, a mild detergent can be used if the mat becomes really slobbery and gross.
- Allow the mat to air dry and once dry, flip upside down and shake to refluff.

Disclaimer

As with any dog toy, your dog should be supervised when they are enjoying the snuffle mat. Always monitor your dogs interaction with the mat to ensure they are using it appropriately and not chewing or ingesting the fleece strips or rubber mat base. Remove the snuffle mat and put away in a safe place when the treats are gone and the mat is not in use, or if any part becomes loose, detached, or damaged.

Gift wrapping and packaging

I am willing to offer gift wrapping for an additional fee. Please contact me with any questions prior to your order so that we can discuss the details.

Custom and personalized orders

Please message me directly if you would like a custom order (colors, lengths, widths, etc). I will do my best to accommodate all requests.
- Our snuffle mats can have up to 7 colors.
- Our tug toys can have up to 4 colors.

"How durable are your tug toys?"

While our toys are all hand knotted and secured with self-tightening knots, they are not indestructible. They are meant to be used for games of tug between you and your furry friend. They are not chew toys and are not meant to be given to your dog unsupervised.

"My order doesn't look like the photo, why is that?"

Every effort is made to ensure your product arrives 100% perfect, and to your satisfaction. Please remember that colors may not be exact due to slight differences in lighting and monitor resolution.