ModDogStore

Mod Dog - for playful pups

Calgary, Alberta On Etsy since 2018

ModDogStore

Mod Dog - for playful pups

Calgary, Alberta | 18 Sales

Items

 

All Items

Megan

Contact shop owner

Megan

Reviews

Average item review
5 out of 5 stars
(1)

About ModDogStore

Sales 18
On Etsy since 2018

Shop members

  • Megan

    Owner

    I currently own two Curly-Coated Retrievers, we compete and train in various dog sports. This store was born out of a desire to have collars as unique and joyful as they are, not finding what I wanted in the stores I decided to create them myself!

Production partners

  • A print shop

    WI, United States

    Print Mod Dog custom designed products.

  • Print on Demand

    Phoenix, AZ

    Printed Mint prints my tie on bandana designs onto pre-made bandanas

Shop policies

Last updated on

Accepted payment methods

Paypal Mastercard Visa American Express Gift card
Accepts Etsy Gift Cards and Etsy Credits

More information

Last updated on 09 Nov, 2019
Frequently asked questions
Processing Time: Custom Items

Because our products are created just for you soon after you complete your purchase, please allow 2-7 business days for your item to ship. Processing time does not include the time it takes for supplies to arrive, time can vary depending on how our fabric is sourced we will provide an estimate at the time of purchase.

Processing Time: Ready-Made Items

You can expect your order to ship in 2 business days after your purchase date.

Accepting Rush Orders

Need your order by a certain date? We offer FedEx shipping upgrades in Canada and the United States at the time of purchase. Please message us for a pricing quote prior to check out as this will not show up as an option at check out.

Transit Time: Orders within Canada

Orders within Canada are shipped via Canada Post and have an estimated delivery time of 4 business days. This does not include the time it takes for us to process your order (1-2 business days), and does not include weekends or holidays. The shipping times listed are "close" but not guaranteed - as a number of factors can slow down an order once it leaves our hands (such as weather, holiday season, etc). For this reason, we are not responsible for the time in which a package travels once it has been accepted by Canada Post.

Transit Time: United States

Orders to the United States vary. Occasionally packages can be substantially delayed if they are held in customs. Because we cannot control the speed in which processing occurs through your country's customs officials, please understand that we are not responsible for shipping delays once the order leaves our hands. Though delays are not common they do happen occasionally.

Our packages are sent via USPS, via a local broker. So while we do get them to our broker within 2 business days it can take them a few days to deliver the packages to USPS.

If an order does not arrive by the expected date:

If your order has not arrived by the estimated delivery time, please feel free to let us know via private message. A number of factors can influence mail speeds (weather, holidays, etc), so we may ask that you wait an additional 7 days- just in case your order is caught up at a sort facility. If after 7 days your order has not arrived, we will do everything we can to work with you towards a solution.

If an order is marked "undeliverable"

If your address was not entered correctly at the time of purchase, your package may be marked as “Undeliverable” and will usually be shipped back to us. Once we receive your return order, we will request an edited address to re-ship your order. In the event of a re-shipment due to an incorrect address, you are responsible for the additional shipping charges.

Customs and Duty Fees

Some countries require a Duty Fee, Tax, or Customs Charge before an order can be delivered. These charges are somewhat random, relatively infrequent, but are 100% the buyer’s responsibility- as you are the recipient of the mail. This is not an additional shipping charge, nor are we responsible for covering your taxes and duty fees. Please be aware of the individual taxes, duty fees and customs charges for your specific country.

Typically our orders to the United States are under the requirement to pay duties, but it is a possibility.

How to Track an Order

To track your shipped order, visit the tab labeled Purchases and Reviews” within your Etsy account. Within this tab, you’ll find all of your existing orders, as well as your tracking.

You can also click HERE: https://www.etsy.com/your/purchases?ref=hdr_user_menu

Returns

Due to the nature of our products, we cannot accept returns on personalized or custom orders. These orders cannot be resold, therefor, we ask that you please contact us with any questions before making a purchase.