MoonstoneSaltsSpirit

Promoting energy healing through crystals.

Calgary, Alberta
|
| 3,773 Sales | 5 out of 5 stars 5 out of 5 stars

MoonstoneSaltsSpirit is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ✨Welcome to the shop! See below for more details:

✨Readings turnaround time is up to 5 business days (excludes weekends/holidays).

✨This shop does not accept order cancellation requests for any reason. Please ensure you read the entire listing detail of an item prior to purchasing and reach out if you have any additional questions. See the store Policies and FAQ sections to learn more.

✨To book a private video or in-person reading with Colleen, visit https://squ.re/3SI74zK for direct bookings or www.colleensmith.ca to learn more.

✨Please contact me via Etsy messenger rather than sending an email.

Announcement

Last updated on 15 Feb, 2024

✨Welcome to the shop! See below for more details:

✨Readings turnaround time is up to 5 business days (excludes weekends/holidays).

✨This shop does not accept order cancellation requests for any reason. Please ensure you read the entire listing detail of an item prior to purchasing and reach out if you have any additional questions. See the store Policies and FAQ sections to learn more.

✨To book a private video or in-person reading with Colleen, visit https://squ.re/3SI74zK for direct bookings or www.colleensmith.ca to learn more.

✨Please contact me via Etsy messenger rather than sending an email.

3773 Sales

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Items

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Colleen

Contact shop owner

Colleen

Reviews

Average item review
5 out of 5 stars
(1283)
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About MoonstoneSaltsSpirit

Sales 3,773
On Etsy since 2018

The Story Behind the Magic

Shop members

  • Colleen

    Owner, Customer Service

    Professional psychic, intuitive reader, energy healer, spiritual author, coach and crystal enthusiast.

Shop policies

Last updated on 25 Aug, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 02 Mar, 2023

Frequently asked questions

Untracked Shipping Options - Lower Cost Shipping

To save you money on shipping, this shop may offer an "untracked shipping" option on select items. By selecting untracked shipping, you agree to not hold this shop responsible should the package be lost, late or damaged during shipping. *Untracked shipments that are lost or damaged in transit are non-refundable.*

For shipping guarantees and insurance, choose the "tracked" shipping option at the checkout.

Please read the Shipping Policy on each listing for more details regarding how your item can be shipped based on your location.

Shipping costs are non-refundable for parcels that are returned to this shop for any reason.

Lost or Undeliverable Packages

Shipping costs are non-refundable for items that are returned to this shop for any reason. Undelivered items must be received back by the seller prior to a refund to be issued on all items.

Customer is responsible to provide their correct shipping address. Unclaimed/undelivered parcels returned to the shop may be issued a refund MINUS:
1. The original shipping fee.
2. Any additional return shipping fees expensed to the shop.
3. AND a 15% restocking fee.

No exceptions.

Address redirect requests are subject to additional shipping and handling fees.

Untracked shipments that have been lost or damaged during shipping are non-refundable - no exceptions.

My item broke or appears damaged

Items damaged during shipping may be eligible for postal claims on trackable shipments only. Photos that clearly show the damage are required. Refunds issued will based on the postal claim approval.

Items that break after being received by the customer, including jewelry, are non-refundable. All of our handmade items are created with great care and detail to ensure you receive a high quality item that will last.

Crystal perfection is not guaranteed. Our shop does not take responsibility, offer refunds or discounts for any crystals sold that appear scratched or have minor abrasions on them. Items sold as exclusively as being "damaged" are a final sale.

Order Cancellations

Cancellation requests are not accepted, no exceptions.

Shipping Updates or Changes

This shop is not responsible for providing shipping updates to customers or to make changes to an existing shipment on behalf of the customer. Customer is responsible for contacting the shipping company to make any change requests or arrangements for delivery.

See the tracking number available with your order receipt for all details and courier contact details in your area.

Shipping Cost Overages

Additional shipping charges may be required to be paid by the customer should the shipping cost total exceed over a certain amount. This scenario is more likely to occur if the shipping address provided is in a rural or remote location or is located off of the US or Canadian mainland. If required, the customer will be given the option to purchase the additional amount for shipping, otherwise, the order will be cancelled.

Stretchy Bracelet Care

The bracelet cords have been pre-stretched, however to avoid breakage or sagging, it's recommended to gently roll the bracelet on and off of your wrist rather than to pull it. Handwashing with the bracelet on should not damage the beads or the cord; however wearing it over prolonged periods of time in water could affect the longevity of the cord.

Exposure to sweat and water may cause certain beads to lose their luster over time. To clean, wipe the beads with a clean, damp cloth and gently pat dry.

Jewelry items are a final sale due to sanitary reasons and may not be returned or exchanged.

Bracelet Sizing Instructions

HOW TO MEASURE YOUR WRIST:
Remember that your bracelet must fit over your hand! To find out your bracelet size, take a piece of string and wrap it to fit around your wrist where comfortable and mark. Hold the string flat against a tape measure or a ruler and mark the length in inches. Add 0.75 (3/4) inches to that number for a more fitted bracelet or add 1 inch for a more relaxed fit.
You may also use a flexible tape measure to take these measurements if you don't have string.

*Note: Customers are responsible to determine their own wrist/body measurements. This shop does NOT take responsibility for resizing costs or refunds should a customer choose/order an incorrect bracelet size.