Announcement
Free Shipping has limitations due to ongoing increases from shipping couriers. we reserve the right to limit orders with free shipping to remote destinations due to these increasing costs from the couriers. This includes but is not limited to Alaska, Eastern/Maritime provinces (or remote locations within those provinces such as Northern Ontario). We wish we had better tools to prevent shipments to those locations from being placed - but we may cancel orders that are too expensive to ship and offer the opportunity to place a custom order with the proper shipping charges. Thank you for your understanding!
We make everything in-house - literally our house. We DO NOT drop-ship or use ANY third party services to make our products. When you order from us, our hands made your order. We own and operate any machinery used for printing, cutting, and/or engraving. In this era of uncertainty, it's important to us that you know you're supporting a family owned small business right in your own backyard.
Reach out if you have any questions!
All the Best
Nella and Robb
Announcement
Free Shipping has limitations due to ongoing increases from shipping couriers. we reserve the right to limit orders with free shipping to remote destinations due to these increasing costs from the couriers. This includes but is not limited to Alaska, Eastern/Maritime provinces (or remote locations within those provinces such as Northern Ontario). We wish we had better tools to prevent shipments to those locations from being placed - but we may cancel orders that are too expensive to ship and offer the opportunity to place a custom order with the proper shipping charges. Thank you for your understanding!
We make everything in-house - literally our house. We DO NOT drop-ship or use ANY third party services to make our products. When you order from us, our hands made your order. We own and operate any machinery used for printing, cutting, and/or engraving. In this era of uncertainty, it's important to us that you know you're supporting a family owned small business right in your own backyard.
Reach out if you have any questions!
All the Best
Nella and Robb
Items
Featured items
All Items
Reviews
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Dani on 22 Jun, 2022
5 out of 5 starsI am blown away! Not only is it the most gorgeous guest book I have ever seen, I can tell it was made with care. It came way faster than I was expecting and wrapped beautifully. There was even a nice hand written note inside the wrapping. I am beyond impressed. Thank you
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Nella's Signs responded on 27 Jun, 2022
Thank you Dani! This was really kind and we're very happy that you're happy :)
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Kyrra on 16 Jun, 2022
5 out of 5 starsNella was so amazing to order from and worked with me and my short timeline to get it done!
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Pamela on 15 Jun, 2022
5 out of 5 starsLove the 3d mountain table numbers! They look amazing and are perfect for the rustic mountain wedding. I have ordered 4 different products from Nella's signs and each product has been above and beyond my expectations!!
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Megan on 11 Jun, 2022
5 out of 5 starsThe color turned out great & the production of the letter was very fast!
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Kristy on 27 May, 2022
5 out of 5 starsAbsolutely amazing product and amazing service. I originally ordered 12 mountain signs. They were beautiful and arrived quickly. I also recieved a hand-written note which was so sweet. I realized we needed more, and Nella's Sign realized I only ordered four but put five names in. I ordered an additional one, and they refunded the shipping cost. They made them quickly and shipped them promptly. These will be a beautiful addition to our wedding. I highly recommend this product!
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Mary Cain on 28 Jun, 2022
5 out of 5 starsThis is a great product, beautifully crafted. I would buy from again, and recommend to others.
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Erika on 28 Jun, 2022
5 out of 5 starsThe guest book is beautiful! I wanted to have the font changed and it was a super easy process. I would highly recommend.
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amber on 27 Jun, 2022
5 out of 5 starsThis piece is massive! I was so impressed with the customer service they answered all my questions and helped me decide on stain colors. I love this piece so much it’s very sturdy and well built and I can’t wait to use it as my guest book for our wedding in October of 22!! Highly recommend!
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Updates
About NellasSigns
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Thanks to all of you, we've had to reno the garage to expand! The laser, cnc, and printer all have a new home! -
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This is our 53x35" laser arriving! It's humongous! This is how we're able to engrave & cut production time for you! -
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Robb's battle station. This is where the majority of the back-end work is done, as well as new product design. -
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May 2022, our brand new production printer has finally arrived! Just setting it up and excited to start the next phase
A Little Love and a Big Dream.
Nella's Signs is the premier source for original, custom, and quality signs. We have been trusted to deliver on our promise of the highest standard for 5 years by thousands of happy brides, families, and friends -- and we make that same promise to you -- no matter what you need or whom you need it for.
Nella's is a family-owned wood shop located in the Rocky Mountain Foothills of Alberta, Canada. Nella is the star of the show wherever she goes, and nowhere is that more true than when it comes to our little nook. It's impossible to meet Nella and not be drawn in immediately to her wonderful personality. She's truly a special and unique person that sees AND brings out the best in others. I'll forever be proud of that fact.
Me? I'm the silent worker bee husband. Name's Robb. I take care of operating the laser cutter, CNC, and handle more of the behind-the-scenes stuff like SEO or photography. It's not that she can't do any of the above, it's that she's more interested in working with her hands and being a part of each project from start to finish. I enjoy designing and am always looking for ways to bring new life into what we do.
People always ask us how we do it? Live and work together 24/7 - how have you not wound up on the news? (lol) We've both lived very unique lives up until we met, married, and started our shop. Those experiences came with a lot of lessons and taught us important things like patience, mutual respect, and staying on the same team in order to keep our dreams aligned. No secrets. No shortcuts. Just honesty and hard work.
And that is the foundation of Nella's Signs. Our little wood shop is everything to us. We don't let anything out of our home that we aren't proud to put our name on.
No shortcuts. No "good enough". We do it right and to last. That's what you get with us.
Nella's does not drop-ship, use third parties or on-demand services with any of our products. We own and operate all our own professional grade equipment/machines. If you buy anything from us, our hands made it.
Please feel free to message us any time at all. We're happy to hear from you. Take care.
Shop members
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Nella
Owner, Maker, Designer
I started Nella's Signs in late 2017 and Joined Etsy in 2018. Originally operating from a one-story 1 bedroom condo, I now take up most of our 3-bedroom home and garage to keep the dream alive. I live and love what I do. Thank you for your support!
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Robb
Helper Husband, Photographer, Marketer
Hi, I'm Robb! I handle most of the behind the scenes stuff here at Nella's - listing photos, SEO, social media, food...the stuff Nella just never has time for. I also operate our 53" laser cutter and CNC machine(s). Thank you for trusting in us!
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
What are the limits to customizing my order?
Typically, the only customization options available are clear in the listings.
We always welcome this question, but there are limitations to what can be customized and our availability to carry out extensive custom work. Small changes to things like text or altering color schemes shouldn't be a problem, but if you intend to ask for a completely different design to a listed product - we likely won't be able to oblige.
There is a lot of work that goes into creating and designing products, and our listings are meant to be sold to many people across our store platforms. Creating a specific product 'just for you' isn't viable for any business. Again, we welcome the question - but please be aware of these facts before proceeding to ask.
What type of pen should I use on my guest book?
We recommend Sharpie brand markers for use on our stained guest books. They tend to not bleed which keeps your guest's signatures clear and legible.
The most popular colors used by brides are black, gold, and silver.
We do not suggest using paint pens at all. They can be difficult for your guests to use, they are messy, and ultimately they could ruin your guest book.
I entered the wrong address or need to change it, can you help me?
If you need to make ANY changes to the shipping address - you'll need to cancel and re-place your order with us.
It is no doubt annoying, but post-order address changes cannot be requested as it is used as a common credit card scam online. This policy is in place to protect us both. If you change the shipping address on an existing order, the protections offered by Etsy and potentially our shipping partner insurance will be void.
If you need to update your address AFTER we've begun working on your custom order - you will need to submit the new order in full before we can refund your original order. Please ensure you double check your shipping address before placing any order online - it will prevent a lot of headaches.
I see a lot of different types of product - printed vinyl, engraved wooden items, etc. Do you create everything in-house or are you using third party vendors?
Everything we sell is created by us in our home-based shop - we DO NOT use on-demand or third parties for any product we list on Etsy.
We own and use Laser Cutters, CNC Routers, Professional Printers, and various other machines to assist in producing our products. All our machines are owned and operated by Nella or Robb. If you order anything from "Nella's Signs" it was crafted by one of us, here in our Calgary home.
We do not drop ship. We do not out source. We do not have employees. It's just you and us when you place an order - which is exactly how we like it :)
When will my order arrive? Can I have this before 'x' date?
When you view a listing, it is standard on all listings across Etsy to show you the expected arrival date. The arrival date is Etsy's estimate of both processing time and expected shipping duration.
If processing time says 1-2 weeks and shipping says 1-2 weeks - Etsy will tell give you an estimate of 2-4 weeks. You should always account for the longer estimate, meaning 4 weeks to arrive at your shipping address. If you need something to arrive in 2 weeks and the estimate is 2-4 weeks - you can safely assume it will not arrive before then - especially during wedding season or closer to holidays - biggest of them being Christmas.
If you're unsure about placing a time sensitive order with us, please message us before placing your order.
Are there restrictions to your 'free delivery' items?
Yes, there are restrictions. Due to increasing costs to ship, we reserve the right to cancel orders placed as free shipping. Alaska, the maritime provinces, and any remote location that exceeds 'normal' shipping fees will be cancelled in full as soon as we identify your shipping location as such. If you'd like to proceed with an order, please contact us through the message system on Etsy so that we can create a custom order with your correct shipping charges. It is important you understand this has nothing to do with 'Nella's' and any increased charges are coming from the shipping couriers. We do not profit from shipping charges. It is outside our control.