
Announcement
Everything is made in-house - literally our house. We DO NOT drop-ship or use ANY third party services to make our products. When you order from us, our hands made your order. We own and operate any machinery used for printing, cutting, and/or engraving. In this era of uncertainty, it's important to us that you know you're supporting a family owned small business right in your own backyard.
Reach out if you have any questions!
All the Best
Nella
Items
Featured items
All Items
Reviews
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Alexis Kolody on 23 Jan, 2023
5 out of 5 starsGreat customer service and item turned out beautifully!
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Ali on 04 Dec, 2022
5 out of 5 starsThese came super fast and are even better in person than her pretty photos. I couldn’t have been happier with them They are perfect.
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Ellysen on 28 Nov, 2022
5 out of 5 starsTurned out beautifully and we can’t wait to use them for our wedding!! We wanted something that we could keep after as a decoration and these little mountains were perfect. We added names from places in Colorado that mean a lot to us and have special memories and I know they will look wonderful on the tables.
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Sarah on 30 Mar, 2023
5 out of 5 starsSooo happy with the product! The personal touches nella adds you can tell her work comes from the heart!
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Dawn on 25 Mar, 2023
5 out of 5 starsIt’s absolutely beautiful! From the packaging, the lovely note from the seller, more than I thought it would be.
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Julie on 12 Feb, 2023
5 out of 5 starsThe ornament arrived quickly and was beautiful. The person I bought it for, who had just lost her cat, absolutely loved it.
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Lyndsey on 29 Jan, 2023
5 out of 5 starsI absolutely love Nella’s work. She did a mountain themed wedding sign that we used as our guest book for our wedding that we adored. Therefore, we were super happy to use her again for a piece of art for our baby girl’s nursery. We love the wood round.
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CrystalJ on 17 Jan, 2023
5 out of 5 starsOur furbaby passed away two weeks before Christmas. Seller went above and beyond to make and deliver before Christmas. Beautiful ornament. 10/10 highly recommend
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darafillmore on 16 Jan, 2023
5 out of 5 starsWonderful! Would definitely recommend working with this seller!
Updates
About NellasSignCo
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Thanks to all of you, we've had to reno the garage to expand! The laser, cnc, and printer all have a new home!
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This is our 53x35" laser arriving! It's humongous! This is how we're able to engrave & cut production time for you!
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Robb's battle station. This is where the majority of the back-end work is done, as well as new product design.
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May 2022, our brand new production printer has finally arrived! Just setting it up and excited to start the next phase
A Little Love and a Big Dream.
Shop members
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Nella
Owner, Maker, Designer
I started Nella's Signs in late 2017 and Joined Etsy in 2018. Originally operating from a one-story 1 bedroom condo, I now take up most of our 3-bedroom home and garage to keep the dream alive. I live and love what I do. Thank you for your support!
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
What are the limits to customizing my order?
Typically, the only customization options available are clear in the listings.
We always welcome this question, but there are limitations to what can be customized and our availability to carry out extensive custom work. Small changes to things like text or altering color schemes shouldn't be a problem, but if you intend to ask for a completely different design to a listed product - we likely won't be able to oblige.
There is a lot of work that goes into creating and designing products, and our listings are meant to be sold to many people across our store platforms. Creating a specific product 'just for you' isn't viable for any business. Again, we welcome the question - but please be aware of these facts before proceeding to ask.
What type of pen should I use on my guest book?
We recommend Sharpie brand markers for use on our stained guest books. They tend to not bleed which keeps your guest's signatures clear and legible.
The most popular colors used by brides are black, gold, and silver.
We do not suggest using paint pens at all. They can be difficult for your guests to use, they are messy, and ultimately they could ruin your guest book.
I entered the wrong address or need to change it, can you help me?
If you need to make ANY changes to the shipping address - you'll need to cancel and re-place your order with us.
It is no doubt annoying, but post-order address changes cannot be requested as it is used as a common credit card scam online. This policy is in place to protect us both. If you change the shipping address on an existing order, the protections offered by Etsy and potentially our shipping partner insurance will be void.
If you need to update your address AFTER we've begun working on your custom order - you will need to submit the new order in full before we can refund your original order. Please ensure you double check your shipping address before placing any order online - it will prevent a lot of headaches.
I see a lot of different types of product - printed vinyl, engraved wooden items, etc. Do you create everything in-house or are you using third party vendors?
Everything we sell is created by us in our home-based shop - we DO NOT use on-demand or third parties for any product we list on Etsy.
We own and use Laser Cutters, CNC Routers, Professional Printers, and various other machines to assist in producing our products. All our machines are owned and operated by Nella or Robb. If you order anything from "Nella's Signs" it was crafted by one of us, here in our Calgary home.
We do not drop ship. We do not out source. We do not have employees. It's just you and us when you place an order - which is exactly how we like it :)
When will my order arrive? Can I have this before 'x' date?
When you view a listing, it is standard on all listings across Etsy to show you the expected arrival date. The arrival date is Etsy's estimate of both processing time and expected shipping duration.
If processing time says 1-2 weeks and shipping says 1-2 weeks - Etsy will tell give you an estimate of 2-4 weeks. You should always account for the longer estimate, meaning 4 weeks to arrive at your shipping address. If you need something to arrive in 2 weeks and the estimate is 2-4 weeks - you can safely assume it will not arrive before then - especially during wedding season or closer to holidays - biggest of them being Christmas.
If you're unsure about placing a time sensitive order with us, please message us before placing your order.
Are there restrictions to your 'free delivery' items?
Yes, there are restrictions. Due to increasing costs to ship, we reserve the right to cancel orders placed as free shipping. Alaska, the maritime provinces, and any remote location that exceeds 'normal' shipping fees will be cancelled in full as soon as we identify your shipping location as such. If you'd like to proceed with an order, please contact us through the message system on Etsy so that we can create a custom order with your correct shipping charges. It is important you understand this has nothing to do with 'Nella's' and any increased charges are coming from the shipping couriers. We do not profit from shipping charges. It is outside our control.