NinaBellaCollection

Handcrafted Organic Bath and Beauty Products

Toronto, Ontario On Etsy since 2014

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A buyer bought a gift from this shop and gave it a 5-star review!

NinaBellaCollection

Handcrafted Organic Bath and Beauty Products

Toronto, Ontario | 16 Sales

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Nina

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Nina

Reviews

Average item review
5 out of 5 stars
(2)

About NinaBellaCollection

Sales 16
On Etsy since 2014

Handcrafted Organic Bath and Beauty Products

Nina Bella Collection is Canadian organic bath and beauty products manufacturer.
Our products are exclusively organic and hand made from organic certified actives, botanicals, butters and essential oils, hand-harvested in Mediterranean, Africa, Canada, Bulgaria, Brazil, France, Italy, India and Turkey. Our goal is to pamper you, help you relax, calm and rejuvenate your skin.

We traditionally use organic certified essential oils, organic certified olive oil, organic certified grapeseedoil, organic certified apricot shells, organic certified shea butter, organic certified cocoa butter, organic certified rosemary oil, organic certified coconut butter, organic certified palm oil, organic certified jojoba oil, organic certified grapefruit oil as well as other all organic certified ingredients. For list of ingredients of specific products please visit the products page.

Shop members

  • Nina

    Owner, Biochemist

  • Casey

    Customer Service

  • Jasmine

    Dispatcher

Shop policies

Last updated on 07 September, 2017
Welcome to Nina Bella Collection online store!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation: before item has dispatched
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Returns with refund can be made within 7 days after the receipt of goods.

Only unopened and unused products and gift sets in original packaging and with full original packaging intact may be returned and are refundable. Products and gift sets that are opened and/or used and/or not in original and with original packaging tampered with, opened and/or re-taped will not be accepted and will not be refunded.

Buyer is responsible for return shipping.

We will do our best to help you -if there is issue with your order - contact us first.

Damages

In the rare event that your order arrives damaged, please contact us immediately and provide pictures of both the item and the packaging. We will work to find the solution for you.

Returned Packages/Mail

In the event that buyer has provided the wrong address and/or buyer parcel bounces and/or is returned to Nina Bella Collection, please contact us. Your order will be refunded minus the shipping charge and will be subject to 10% restocking fee.

At any time parcels/products/packages returned as failed to collect the order from the post office and/or “refused at delivery” will not be refunded. This is why it is important to contact us if you are having an issue with your order.
Payment
We accept all major credit cards used through the Etsy system.
Delivery
All Nina Bella Collection orders and products are shipped by Canada Post only. Orders are usually shipped within 1 to 3 business days from receipt of payment. If there is issue with your shipment contact us. We are not responsible and/or liable for any damage(s), delay(s) and losses of products and/or that may arise from Canada Post’s shipping and handling of Nina Bella Collection products and orders. If your item(s) are damaged and/or lost by Canada Post you acknowledge that Nina Bella Collection shall not be held liable.

Our shipping does not include tracking or insurance. If you decide to have your product shipped without tracking and/or insurance we cannot refund and/or replace if the item is lost in the mail as we cannot claim with post office without tracking number and/or insurance information. If you want to include tracking and insurance, please contact us before completing your purchase.

Items purchased without tracking or insurance cannot be replaced or refunded if lost in the mail. We highly recommend upgrading.

As per Canada Post website, allow 4-7 business day on average to reach Canadian destinations, 6-10 business days on average to reach USA destinations and 10-15 business days on average to reach international destination. If your delivery is late, we ask you to allow 30 business days to pass before we can consider it lost.

Customs may ask for extra fees and taxes at the border. We are not responsible for those fees or taxes.

Actual shipping cost may vary from amount posted with listing depending on your total price/weight, and delivery location. Contact us if you would like a shipping quote on a bulk order.