I'm happy to create any flag you can imagine. If it already exists, and I think other folks would like it as well so I'll put it in my shop, then I don't charge a fee (unless I have to do major design work to prep it.)

For new designs that I think other folks will want, I only charge $5 to design it. Unique designs are also very reasonably priced, given the time I invest in doing them. :)

More info here:
http://ko-fi.com/ninjaferretart/commissions

The flags all feature a guide to sizes on the listing, but if you're unsure, please send a note. I also recommend mapping out the size with a folded blanket, or a template, if you want another way to visualize the size.

Flags are all made-to-order, and once they go to production, I can't change or cancel the order.

Sizes for clothing are in images in the listings, but please send a message if you have any questions or concerns. Once they are in production, I can't change them, as they are made-to-order by my production partner.

These are made for me by a company in Jiansu, China. Each design requires a unique mold, then the pins are cast and hand-enameled.

(eg: Asexual and nonbinary flags have 4 stripes, and use the same mold. Rainbow Progress flag has a unique mold.)

If you're interested in a pin or pendant that I don't currently carry, just send me a note and I'll add it to the next batch I order, if there's enough interest (and you'd be surprised how often there is, after all, I specialize in microlabels!)

Please contact me if your order hasn't arrived by the expected delivery date, or if you have any questions.

If you haven't received an order, in particular items which are produced by my production partners (eg: flags and clothing) please contact me within 30 days of the expected delivery date, or my production partners will not cover the replacement, or refund.
Thank you!

Unfortunately, not all of my production partners are in Canada. I do my best to choose partners who are ethical, and produce quality products for reasonable prices. Currently, Art of Where is my only production partner based in Canada.

If you order an item I ship myself, or something from AoW, such as a beanie, tote, or scarf, it will ship within Canada. Otherwise, it's coming from the US.

Depending on the items you've ordered, they may all ship in one package, or they may arrive separately. Each production partner will ship their items directly to you, as will I (of course).

Stickers, pins, pendants, and buttons ship directly from me. Other items ship from my various production partners (which you can see in the listing).

I try to send a note when items will ship separately, but may sometimes miss it.

Other than size, the single-reverse wall flags are quite lightweight material, semitransparent. This is what allows the design to show through the other side, albeit not as bold as the front. It looks a bit more opaque when hung on a wall.

The single and double-sided flags are made of a much heavier, thicker material, which is opaque.

In most cases, absolutely!

Unfortunately, there are some exceptions.

WALL FLAGS
My production partner for wall flags, teelaunch, does not ship to some countries due to a high rate of lost packages. These are:

UAE/AE
Peru
Kuwait
Bahrain
Chile
Israel
Reunion Island
Bahrain
Qatar
Brazil
Russia
Indonesia
Saudi Arabia
India
Bolivia
Egypt
Isle of Man
Sri Lanka
Latvia
Colombia


OTHER FLAGS, APPAREL, PHONE CASES, & HOLIDAY ITEMS
My production partner for these items, Gooten, does not ship to these countries:

Afghanistan
Burkina Faso
Central African Rep
Comoros
Congo
Cuba
Djibouti
Equatorial Guinea
Iran
Iraq
Israel
Kosrae
Liberia
North Korea
Rwanda
Sierra Leone
Somalia
South Africa
Syria
Tinian
Truk
Yemen

Many of my items, such as flags and mugs, are print on demand, produced by one of my production partners. If the item is defective in any way, I will absolutely refund or repreint your order.

For items I produce myself, I do accept returns or exchanges within 30 days. Please contact me for clarification if you have any issues with an order. I will do my best to resolve it!

(Etsy doesn't allow for nuance in the echnange policy, sorry for any confusion.)