OrangeKiwiDesign

Orange Kiwi Design Studio

Vancouver, British Columbia | 3574 Sales

OrangeKiwiDesign

Orange Kiwi Design Studio

Vancouver, British Columbia 3574 Sales On Etsy since 2015

5 out of 5 stars (706)
Michelle C

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Michelle C

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Reviews

Average item review
5 out of 5 stars
(706)
View all 706 reviews

Shop policies

Last updated on 15 October, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I stand behind all of my listings and will work with you post-purchase to make sure you are happy!

If for any reason you are unhappy with our product, please message me so I can assist in resolving the matter. Refunds are not available, so please feel free to message me with any questions with our products before you make your purchase.
Shipping
Non-digital items in our shop are made to order and will be processed within 1-3 business days, however, I am a workaholic and am always at my computer. I will hopefully have your order packaged much quicker.

SHIPPING: I ship with Canada Post, within Canada it takes around 2-4 business days for delivery. US shipping takes around 5-7 business days. And International takes around 2 weeks for delivery.

Please note: your order will NOT come with a tracking number. If you would like a tracking number with your order, please message me. There will be an additional fee for shipping with a tracking number.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
*** IMPORTANT ***

FOR DIGITAL ITEMS:

BY PURCHASING ONE OF OUR PRODUCTS YOU ARE AGREEING TO THE FOLLOWING:

- All sales are final, due to the digital nature of my products I cannot provide a refund once a file has been purchased.
- If you purchase the wrong size or product, I cannot refund you OR send you the correct product
- Once purchased, I cannot customize or edit your product for you in any way
- Sometimes, products may print out a slightly different colour due to your own printer. I cannot change this and this does not entitle you to a refund
- By purchasing this product you are stating that you have read, understood and agreed to the product description and shop policies stated.

FOR PHYSICAL ITEMS:

- All sales are final, unless there is a manufacturing defect in your order.
- If you purchase one of my products, but change your mind after purchase, I cannot refund you OR send you a different product. Please contact me to see if I can help work out any problems, and I'll see what I can do.
- Once purchased, I cannot customize or edit your product for you in any way
- Sometimes, products may print out a slightly different colour then how they appear on screen. This is due to different screen resolutions, I cannot change this and this does not entitle you to a refund
- By purchasing this product you are stating that you have read, understood and agreed to the product description and shop policies stated.
- Our stickers are printed using an HP8610 high quality printer, with high resolutions images, using pre-cut matte sticker paper.

* HAVE A PROBLEM? *
If you have any issues with the files or products, or any questions or concerns, please feel free to message me on Etsy, and I will do everything I can do to help you and fix the issue as quickly as possible.